Vacances de Vulcano Porto

Do yourself a favor: choose another hotel. Like several other reviews mention — and I can confirm — this hotel is sadly neglected and in a miserable state: broken shower door, ripped-off moldings, broken sun loungers, etc. The list is long! Cleanliness is poor: I found someone else's hair on the sink counter and on my bed at check-in. Old band-aids lay around the pool area for two days. A half-eaten, rotting apple was decomposing among the flowers on the room balcony. The balconies are filthy, the public toilets are dirty — and on and on. It’s a shame, because the location is good and the view is beautiful, but everything else shows a blatant lack of care — especially for the price. The internet doesn’t work — the Wi-Fi is extremely slow. I emailed them before my arrival to organize my trip and an excursion, and they took more than 10 days to reply — an unreasonable delay for customer service. Getting to the hotel is dangerous, with a steep slope and a 180-degree turn. At least they offer valet parking for €30 per night. I chose this hotel last minute because it was the only one available with a room for three people. But don’t make the same mistake — avoid this hotel.

Loved the location and the staff was extremely helpful and professional. Highly recommend

Pas un 4 étoiles, bar inexistant aucun cocktail, pas de papier toilette, sèche cheveux qui ne fonctionne pas. C'est bien dommage d'avoir une vue sur le derrière de l'hôtel...rien a voir avec les photos

Très bel hôtel Personnel sympa et professionnel Jardin et piscine magnifique Très calme, belle expérience Un conseil à changer: passer les horaires de la piscine de 9-19h (et pas 10-18h ça fait un peu court quand on est en excursion en dehors de l’hôtel et qu’on veut profiter en rentrant)