Hôtel près de Jardins Waltham Abbey Gardens, Waltham Abbey, Waltham Abbey

« No complaints. I had to check out very early at 4am and the older gentleman even came out to open the gate for me. Superb staff »

« Basic but fairly priced »

« Good value very helpful reception. Just a bit noisy from other guests although it was a Saturday night »

« Not as described by the photographs, no personnel on site , poor condition of building and sent from 1 place to another to get to the right building. »

« We stayed in the main building where is obvious it is under renovation, (should probably be disclosed when booking). The room was spacious with a lovely big bed, issue was it was nearly 30° when we stayed and there was no air con in the room just a dusty tower fan and a window that only opened a jar. Also the lighting in the room is poor, I had to put a flash light over the 1 full length mirror to do my make up to go out. When we arrived at the hotel check in was easy enough but it is at 4pm...

« I had a great time there. The owners are really sympathetic. I recommend it. »

« La chambre réserve »

« A very peaceful hotel with local shops and restaurants nearby. Sue helped with check in over the phone and was a pleasure. Great for a shower, head down and a good nights sleep at sensible prices. »

« Awful. This place is at the back of some kind of children's zoo activity and motoring place. I checked in late. I tried to call them using the property number given but it is the wrong number!! I messaged to say I was going to be late. They said ok. When I told them their number doesn't work they seemed unbothered. When I arrived at 7pm to my shock they said the room is not ready! It should have been ready from 1pm. The staff member shoved me into some 'holding' room saying the room is being...

« hotel correct et sympa dans un quartier tranquille »

« very basic room it is what it is »

« Surprise absence de petit déjeuner alors réglé avec la réservation, chambre sans fenêtre très étroite, sans confort ni tv,avec insistance on a pu bénéficier d'une chambre adéquate toutefois sans poubelle,ni chevet ou tabouret. Vacarme le soir des consommateurs du bar et dans la cour car passage obligé. Réclamation auprès du service client sans suite pour le moment »

« On Saturday at 2 in the afternoon we were told we would be moved to a different location. Which is late notice but understandable due to a broken bed. However once we arrived at the new location we were appalled. Initially the front door had been kicked in. Then we made it to the bedroom where bedding was dirty and clearly hadn’t been changed since last used. It was also falling apart. The bathroom had sticky stains on the floor alongside mould in the shower, tap and window. The mould...

« Staff rude unhelpful, room dirty and run down not even a fridge or air con stay in travelodge much better »

« Happy to go back! »