2/10 – Ungenügend
Ellwyn
Geschäftlich gereist
21. Apr. 2024
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Truly appalling standard of quality and cleanliness that is inexcusable.
Entrance information was not sent and had to chase up on the day. This was put down to a sick staff member which I accepted at the time but in retrospect was a sign of the poor standard of this operation who appear to have multiple properties.
Black condensation surface mold in numerous areas throughout the property.
Thick layers of skirting boards door frames and furniture.
Broken wardrobe draws.
Broken Ironing board.
TV aerial not functioning so unable to watch terrestrial channels.
Washing machine left full of wet towels.
Old coffee which had turned blue left in storage jar on the kitchen side (That does not happen quickly).
No information pack for the property which is standard for an apartment rental.
Responded to request for urgent cleaning which was responded to buy standard of the rectification was purely cosmetic with the bulk of the issues remaining.
Great location but unfortunately operated by owner who has no interest in providing anything like what should be expected.
Ellwyn
Aufenthalt von 4 Nächten im April 2024