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Bewertungen von Best Western White House Hotel

3 out of 5
Best Western White House Hotel
27-31 Upton Road, Watford, England

Bewertungen

8.0

Sehr gut

374 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
376 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
140 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
59 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
51 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.6/10

Sauberkeit

9.0/10

Personal & Service

7.8/10

Ausstattung

7.8/10

Zustand der Unterkunft

7.4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2018
Antwort von Jane am 19. Jan. 2018
Thank you for your feedback. We hope to see you again soon. Kind regards, Jane Havlin

8/10 – Gut

Thomas

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Solides Mittelklassehotel ohne große Extras
Das Best Western war mein Ausweichhotel für eine Dienstreise, da mein Stammhotel ausgebucht war. Für den Anlass der Reise war das Hotel absolut in Ordnung. Renoviertes, geräumiges Zimmer, guter, freundlicher Service an der Rezeption, funktionierendes WLAN und gute Lage nah zum Zentrum. Extravagantes ist vom Hotel nicht zu erwarten, aber eine gute Wahl für einen kurzen dienstlichen Aufenthalt in Watford.
Aufenthalt von 2 Nächten im November 2017
Thank you for taking the time to review your recent stay with us at our property. Your business is important to us and we value the feedback so we can keep delivering high standards of service and improve the overall experience in the future. Thank you again and hope to see you back soon. Kind regards, Jane Havlin

10/10 – Hervorragend

Gioia, Berlin

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
We stayed at the Best Western for 3 Days and we really enjoyed our Stay. Lovely Staff, always friendly, helpful. Rooms were very clean and Comfy! I really recommend the hotel to everyone for a quick Stay. Thanks for everything, till next time! *Breakfast could've been a Bit more.
Aufenthalt von 3 Nächten im Juli 2017
Antwort von Neil am 24. Aug. 2017
HI Gioia Thank you for taking the time to give us feedback on your recent stay with us. I will pass on your kind words to the rest of our team. We will also look into your comments re the breakfast. See you soon. Regards

8/10 – Gut

Jessica

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Tarun am 6. Mai 2024
Dear, Guest. Thank you for taking time for online review. We glade you enjoy your stay. We hope you will come back and see us again soon.

10/10 – Hervorragend

Lorraine

Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von Pranali am 29. Apr. 2024
Dear Guest, thank you for your feedback and for giving us 5/5. I am pleased that you enjoyed your stay and we hope to welcome you back again. Best regards, Pranali

8/10 – Gut

paul

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Early check in that helped so much. Room price was a little expensive, probably due to Football/ London Marathon. Would stay again
Aufenthalt von 1 Nacht im April 2024
Antwort von Casandra am 22. Apr. 2024
Dear Paul,Thank you very much for your review. I am pleased to hear that you enjoyed your stay with us. We hope to be welcoming you back soon. Kind regards,

6/10 – Okay

Allah

I asked king bed. There were 2 single beds joined up It very uncomfortable to sleep in the middle I was told it zip mattress not sure what they were saying
Aufenthalt von 1 Nacht im April 2024
Antwort von Casandra am 14. Apr. 2024
Dear Allah, thank you for taking the time to review your recent stay. I am sorry that we did not meet your expectation in some of the areas of your stay. We will look into this to see if any improvements can be made. I hope you will consider staying with us again. Best regards,

10/10 – Hervorragend

Lorraine

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had to park in another carpark. Hotel's was full
Aufenthalt von 1 Nacht im April 2024
Antwort von Pranali am 13. Apr. 2024
Dear Guest, thank you for your feedback and for giving us 5/5. I am pleased that you enjoyed your stay and we hope to welcome you back again. Best regards, Pranali

10/10 – Hervorragend

Abbie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lovely stay
Aufenthalt von 1 Nacht im April 2024
Antwort von Pranali am 13. Apr. 2024
Dear Guest, thank you for your feedback and for giving us 5/5. I am pleased that you enjoyed your stay and we hope to welcome you back again. Best regards, Pranali

10/10 – Hervorragend

Jordan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lovely
Antwort von Pranali am 4. Apr. 2024
Dear Guest, thank you for your feedback and for giving us 5/5. I am pleased that you enjoyed your stay and we hope to welcome you back again. Best regards, Pranali

6/10 – Okay

Teresa

Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit
Free parking is a bonus, staff are very friendly and helpful. The bathroom needed a thorough clean! Have stayed twice now and each time I've been told to dial 0 for reception on the phone in my room but never had a phone both times staying in different rooms.
Aufenthalt von 2 Nächten im März 2024
Antwort von Casandra am 20. März 2024
Dear Teresa, Thanks for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Kind regards,

10/10 – Hervorragend

Charles

Gut: Zustand der Unterkunft
Lovely staff
Aufenthalt von 1 Nacht im März 2024
Antwort von Casandra am 19. März 2024
Dear Charles, Thanks for your 5 out of 5 review and positive comments on the staff. We are happy that you enjoyed your stay with us and we hope to see you again soon. Kind regards,

8/10 – Gut

Stency

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Casandra am 19. März 2024
Dear Stency, Thank you for reviewing your recent stay at our property. We hope to welcome you back again. Kind regards,

8/10 – Gut

Ben

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
It was clean and the bed was comfy. However the shower was either scolding hot or freezing cold and the hotel is in need of modernisation.
Aufenthalt von 1 Nacht im März 2024
Antwort von Casandra am 19. März 2024
Dear Ben, Thanks for your review. We are happy that you enjoyed your stay with us. We have taken notes about the shower and we will see if any improvements can be made. I hope you will consider staying with us again. Best regards,

8/10 – Gut

Lisa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice stay
Aufenthalt von 1 Nacht im März 2024
Antwort von Casandra am 19. März 2024
Dear Lisa, Thank you so much for your review. I am pleased to hear that you had a very nice stay with us. We hope to be welcoming you back soon. Kind regards,

8/10 – Gut

Abbi

Aufenthalt von 1 Nacht im März 2024
Antwort von Casandra am 30. März 2024
Dear Abbi, Thanks for your review. We hope you will come back and see us again soon. Kind regards,

10/10 – Hervorragend

Corey

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice and really lovely staff.
Aufenthalt von 1 Nacht im März 2024
Antwort von Casandra am 14. März 2024
Dear Corey, Thanks for your excellent review. We hope you will come back and see us again soon. Kind regards,

10/10 – Hervorragend

Margaret

Gut: Sauberkeit und Zustand der Unterkunft
Overall the. service and accommodation met my needs . And cost of all this was very favourable too .
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Casandra am 6. März 2024
Dear Margaret, Thank you for the excellent online review. We hope to be welcoming you back soon. Kind regards,

4/10 – Schlecht

Ieva

Gut: Personal & Service
Noise in the building (weird humming/drilling all night), noisy radiators and poor soundproofing didn’t result in a good night’s sleep
Aufenthalt von 1 Nacht im März 2024
Antwort von Casandra am 6. März 2024
Dear Ieva, thank you for taking the time to review your recent stay. I am sorry that we did not meet your expectation, we will look into this to see if any improvements can be made. I hope you will consider staying with us again. Best regards,

10/10 – Hervorragend

Geoffrey

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent
We stay here on every occasion we visit Watford, perfect for town.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Pranali am 12. Feb. 2024
Dear guest, Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. I am pleased that you found our location was ideal for your trip. We hope to be welcoming back soon. Kind regards, Pranali

10/10 – Hervorragend

Tyrone, Haughton

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Exceeded my expectations. Should be a 3-star at a minimum and I would even give it a 4-star rating.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Casandra am 10. Feb. 2024
Dear Tyrone. Thanks for taking time to review your stay with us and the excellent rating. We hope to see you again soon. Kind regards,

8/10 – Gut

Yana

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Casandra am 21. März 2024
Dear Yana, Thank you for reviewing your recent stay at our property. We hope to welcome you back again. Kind regards,

10/10 – Hervorragend

Syed

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Casandra am 21. März 2024
Dear Syed. Thanks for taking time to review your stay with us and the excellent rating. We hope to see you again soon. Kind regards,

6/10 – Okay

Rosemary

Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung
The accommodations are very basic, but clean. My shower was not easy to use. No working fan in the loo. The parking situation isn't idea. However, the staff were amazing. Absolutely could not have been better!
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Casandra am 3. Feb. 2024
Dear Rosemary, Thank you for taking the time to review your stay. We are pleased that you find the staff friendly. I hope that you will consider staying with us again. Kind regards,

10/10 – Hervorragend

David

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Tarun am 29. Jan. 2024
Dear David, Thank you for your feedback and for giving us 10/10. I am pleased that you enjoyed your stay and we hope to welcome you back again

10/10 – Hervorragend

Denzle

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I just liked the room were very clean nice and tidy definitely will come again
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Casandra am 28. Jan. 2024
Dear Denzle, Thanks for giving us excellent review. We look forward to seeing you again. Kind regards,

6/10 – Okay

Mohammed Waqar

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Casandra am 25. Jan. 2024
Dear Mohammed, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Kind regards,

4/10 – Schlecht

Ammar

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Decent room, very poor sound proofing.
Good room size. Clean. Practical. Thin walls, could hear people walking or even on phone. The bed was changed and the bed side tables were no longer at the side of the bed, more a corner table not reachable from bed.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Tarun am 23. Jan. 2024
Dear Guest, Thanks for taking the time to write a review. I am sorry that we did not meet your expectations in some other areas of your stay. We appreciate your feedback and we will use your comments to improve service.

8/10 – Gut

Darren

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good as always
Antwort von Tarun am 23. Jan. 2024
Dear, Darren. Thank you for taking time for online review. We are pleased you find good as always. We hope to be welcoming back soon.

8/10 – Gut

Simon

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Casandra am 18. Jan. 2024
Dear Simon, Thank you so much for taking the time to review your stay. Looking forward to welcoming you again.

10/10 – Hervorragend

John

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Tarun am 7. Feb. 2024
Dear, John. Thank you for taking time for online review and giving excellent rating. We hope to welcome back again soon.

6/10 – Okay

Terence

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Needs updating
Reception was very new and clean, the breakfast was excellent and freshly prepared. The rest of the hotel was dated and needed a update, the bed was extremely uncomfortable.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Tarun am 16. Jan. 2024
Dear, Terence. Thank you for taking time for online review. We pleased you enjoy breakfast and sorry for did not meet your expectation of some area. Hope you welcoming back again.

8/10 – Gut

Julie

Gut: Personal & Service
Overnight stay
Location brilliant,rooms ok bathroom needs updating
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Tarun am 16. Jan. 2024
Dear, Julie. Thank you for taking time for online review. We pleased you like location and overnight stay. We assured to address about bathroom for updating. We looking at forward to welcoming you again.

10/10 – Hervorragend

michael

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Tarun am 10. Jan. 2024
Dear, Guest. Thank you for giving excellent review. We looking at welcoming you back.

10/10 – Hervorragend

vickie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fabulous 👌
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Tarun am 10. Jan. 2024
Dear, Guest. Thank your for online review. We are pleased to hear you have fabulous stay. We looking at welcoming back again.

4/10 – Schlecht

Sarah

Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Not a good experience
Room too hot, had to have windows open the whole time, so no sleep due to noise from road. Room very dated, mold on net curtains plus hole in them, stains on carpet, appliance checks 6 months out of date. Howver, desk staff were very helpful, reception & bar area was modern & clean. Stayed in a few Best Western Hotels up & down the country this is definitely at the bottom of the list. The only good thing was the location.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Massimo am 12. Jan. 2024
Dear Sarah,Thanks for your review. On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Rest assured I have addressed the issues you have mentioned to the relevant teams. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Kind regards,

10/10 – Hervorragend

Hatul

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Antwort von Tarun am 7. Feb. 2024
Dear, Hatul. Thank you for taking time for online review and giving 5 out of 5. We hope to welcoming you back again.

10/10 – Hervorragend

Hatul

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Tarun am 6. Jan. 2024
Dear, Hutul, Thank you for your feedback and for giving us 5/5. We hope to welcome you back again.

10/10 – Hervorragend

Hatul

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Tarun am 6. Jan. 2024
Dear, Hutul, Thank you for your feedback and for giving us 5/5. We hope to welcome you back again.

10/10 – Hervorragend

Alan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
great little hotel
Excellent value for money stay in a good location for town centre
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Tarun am 6. Jan. 2024
Dear, Alan. Thank you for taking time and give excellent review. we hope to welcome you back again.

10/10 – Hervorragend

Margaret

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I liked everything about both the property and its very convenient spot in Watford. ALL the staff are kind and helpful beyond words.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Tarun am 6. Jan. 2024
Dear, Margaret. Thank you for taking time to online review. We are pleased, you enjoy your stayed and find helpful staff and location.

10/10 – Hervorragend

Ross

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I arrived late and the night staff was fantastic. Really welcoming and helpful
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Tarun am 23. Dez. 2023
Dear Guest, Thank you for your feedback and for giving us excellent rating with comment for our helpful and fantastic staff and we hope to welcome you back again.

10/10 – Hervorragend

Maxine

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Casandra am 21. Dez. 2023
Dear Maxine, thank for your review. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another lovely stay. Kind regards,

2/10 – Ungenügend

Christine

Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Tarun am 20. Dez. 2023
Dear Guest, Thank you for for your feedback. We do apologise we did not meet your expectations on this occasion. Hope you back again to give chance for your better stay.

2/10 – Ungenügend

Axelle

Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
I was charged extra £5 £or "kigsize bed' instead of twin singles.. .all tgey did was push the 2 single beds together & pretended it was a kingsize...Awful!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Massimo am 21. Dez. 2023
Dear Axelle, thanks for your review. I am sorry that we did not meet your expectations in some other areas of your stay. We appreciate your feedback and we will use your comments to improve service. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best regards,

8/10 – Gut

Jonathan

Geschäftlich gereist
Gut: Personal & Service
The Reception Staff were Outstanding. Friendly, Professional and Fun. The Room was NOT worth the Room Rate asked. However, after redeeming my Expedia Points, though I would have liked to keep those for my annual holiday, the Price I actually paid was fair.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Tarun am 20. Dez. 2023
Dear guest, Thank you for taking the time to write this review and positive comments on the staff. I have taken note some of the issues that you have mentioned during your stay and rest assured they will be addressed. We hope to be welcoming back soon.

2/10 – Ungenügend

Chris

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Floor being laid all afternoon and then again 1st thing thing in The morning, we had an interconnected room with people we didn’t know, could hear everything, the bath Matt provided in the room was filthy really dirty made me feel sick, and people smoking drugs in the hotel smoking area in The evening just outside our window, when we left I wasn’t even asked if everything was ok, just u wanna check out, bye!!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Massimo am 21. Dez. 2023
Dear Chris, thanks for taking the time to write a review. I am sorry that we did not meet your expectations in some other areas of your stay. I have taken notes and rest assured, this will be addressed. We appreciate your feedback and we will use your comments to improve service. Best regards,

10/10 – Hervorragend

Adrian

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Tarun am 20. Dez. 2023
Dear, Sir. Thank you so much for taking the time to leave an excellent rating. Looking forward to welcoming you again.

10/10 – Hervorragend

Hatul

Geschäftlich gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Tarun am 6. Jan. 2024
Dear, Hutul, Thank you for your feedback and for giving us 5/5. We hope to welcome you back again.

6/10 – Okay

CHRIS

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Tarun am 6. Jan. 2024
Dear, Chris. Thank you for taking time for online review. We hope to welcome you back again.