Hôtel près de West End Center, Lubbock, Lubbock

« Great. Clean. »

« Bien et pratique »

« I have been traveling for weeks and actually was in my hometown just needing a spot to be out the house for the night…anyways this place is the best motel I have ever stayed at. The staff was extremely professional, helpful and kind. I was having a really bad day and they made me feel safe and welcomed, I really needed it. I paid $300 for a room in San Antonio and didn’t even touch the amazing environment I received at Aloft. I will choose this hotel everytime! »

« The customer service was great. The property was clean and smelled nice inside. The bathroom could have been cleaned better. »

« Hôtel au top ! »

« Breakfast was very nice. Bathroom was outdated and the shower was pretty gross. The elevators are under construction and it was extremely humid in the interior of the hotel. This is nice for a budget stay but I would not choose to stay there again. »

« La chambre est grande et propre. Le lit est bon et grand également. Le petit déjeuner est correct. »

« Nice staff »

« The staff Ms. Jassica was very helpful. They have internet problems in the area and system was not functioning Jassica was physically going to each guest’s assigned rooms to be opened and running back to front desk to help next one. We appreciate her efforts and attitude towards the hotel customers. »

« Very clean and great staff. »

« Yes. »

« The staff was unprofessional and very rude. The trashcans inside and outside were full with very foul odors coming from them. Staff member tried to charge an additional $150 after checkout for a beeping smoke detector that needed new batteries. When asking for towels after swimming we were told we had to pay for them even though no towels were present in the towel area. Breakfast was horrible. This was a horrible experience for me and my family »

« Hotel de bon confort hormis l'accueil de la réceptionniste qui n'est pas agréable du tout. Aucun sourire. On a vraiment l'air de la déranger, occupée qu'elle est sur son portable. Petit Petit déjeuner correct. Piscine et jacuzzi correct mais les sanitaires de la piscine étaient horriblement sales. Je ne critique pas du tout le personnel mais les clients qui laissent les toilettes ds un état déplorable. Les gens sont vraiment dégueulasses dès l'instant où ils ne sont pas chez eux, ils laissent...

« Was a nice quiet location. Centrally located and wasn’t too far from anything in town. Good communication throughout our stay. »

« The microwave doesn’t work properly,Although staff were polite and helpful »

« Accueil très sympathique. Établissement propre dès l'entrée et les parties communes. La chambre était parfaite, très calme, et propre. Le lit confortable, salle de bain impeccable. Nous recommandons vivement cet hôtel. »