Hôtel près de Tubbs-Carlisle House, Lubbock, Lubbock

« ⸻ We booked this hotel specifically for the George Strait concert and paid nearly $1,000 for the room, fully expecting a basic level of service. Check-in is listed as 3:00 PM. We arrived at 4:30 PM and were told our room still wasn’t ready. We didn’t get access until almost 5:45 PM—nearly three hours past check-in. Because of this, we missed half of the concert we traveled for. Let’s be clear: this wasn’t a surprise event. You knew the town would be busy, you charged premium rates because of...

« Broken elevator was a bit of a problem. Could have used a little more offered for breakfast. Overall very good for the price. »

« Hotel de bon confort hormis l'accueil de la réceptionniste qui n'est pas agréable du tout. Aucun sourire. On a vraiment l'air de la déranger, occupée qu'elle est sur son portable. Petit Petit déjeuner correct. Piscine et jacuzzi correct mais les sanitaires de la piscine étaient horriblement sales. Je ne critique pas du tout le personnel mais les clients qui laissent les toilettes ds un état déplorable. Les gens sont vraiment dégueulasses dès l'instant où ils ne sont pas chez eux, ils laissent...

« Horrible »

« Bien et pratique »

« it was meh. »

« La chambre est grande et propre. Le lit est bon et grand également. Le petit déjeuner est correct. »

« Hôtel au top ! »

« Elevator wasn't working from the lobby, you had to go to second floor then get in the elevator. Room had some water damage iceeling abd walls »

« Average place. High price. »

« Combination of Expedia not allowing me to change an error in initial reservation, to when checking in being told we no longer had a reservation, along with being charged for the one night booked in error to having to pay double for the ONE night we needed the reservation for. Long story, changed 3x for a room for ONE night. Felt as is we were flat out lied to when checking in saying there were no more rooms available because we didn’t check in on the night I booked in error therefore our “2nd...

« The pros about this property were the air conditioner worked well. The bed was comfortable and the refrigerator worked. The cons are very numerous, the property is poorly maintained. The main entry was blocked off for some type of maintenance so we had to traipse over gravel to get in. Our room was dirty. We had to dust the headboard, the cabinet where the towels are stored was dusty, the coffee maker was dirty and couldn’t be used, the microwave didn’t work properly, the tub had a leak in the...

« I was just charged more then what I was told »

« Belle hôtel »

« The staff was very nice and accommodating »

« Requested room to be cleaned and freshened up with towels, coffee, drinking glasses. They said they would but did not. Had to go down at 11:00pm to get items. Otherwise it was fine. Btw…we were there for a concert so was charged 1100.00 for a 2 night stay. Regular price around 140.00 per night.. »

« Clean rooms, great breakfast »

« Very clean , friendly and helpful staff, very good breakfast »