Hotels nahe West Lake (Twin Lake)

„Gross“

„Täglich wurden die Handtücher gewechselt, obwohl wir versucht haben dies durch (wie üblich) auf den Boden liegende Handtücher zu verdeutlichen, welche Handtücher zu reinigen sind. Sehr, sehr nettes, freundliches und hilfsbereites Servicepersonal. Wir waren anschließend in drei anderen Hotels, u.a. Im Hilton, aber nirgendwo war das Personal so liebenswürdig wie hier. Das Einzige, was mir überhaupt nicht gefallen hat, ist das überflüssige Plastik. Plastikgabeln, Plastikteller, kleinste ...

„Die Unterkunft ist von außen nicht so schön, aber die Zimmer sind fantastisch. Das Hotel ist sauber, schön eingerichtet und der Blick auf den See ist magisch. Wunderschöner Aufenthalt und ich würde immer wieder kommen. Auch gutes Frühstück.“

„We had to leave and stay at a different hotel due to the unsanitary conditions at Whitehall Cottages. The bed had dirt and hair on the sheets and all around the mattress. There’s no staff on the property and the owner didn’t respond back until later in the evening after we were already checked in to a different hotel. When I asked for a refund I was told he couldn’t do it because we booked through Expedia…“

„Nice stay. Clean, comfortable, and a good value...“

„Great place in the middle of action filled downtown with restaurants and various museums nearby. Perfect anchor place for a vacation in Pure Michigan.“

„This place was disgusting! I should have known something was amiss when the total price was $180 for two nights. The lobby smelled horrible, the room was bleh, the shower had flaking paint, stains everywhere, the towels were stained! You can honestly spare a couple extra dollars and literally go ANYWHERE ELSE and get a better night stay. Oh and there is no security, I hear someone screaming for help so god knows what was happening with that. Oh, and if you like the sound of smoke detectors ...

„It was a great location, we enjoyed everything about it“

„Staff was not the type to go above and beyond. Breakfast was cold. Looks like they are renovating the rooms were very nice. Fitness center is not open 24/7 if that is your thing. I think things are going in the right direction for the hotel but I think this is a transition so there will be growing pains.“

„Das Personal war sehr freundlich. Wir konnten das Zimmer schon früher beziehen und auch unsere Wäsche waschen.“