Hotel West Monroe

« This hotel had the biggest pet fee than any other on our trip. I am ok with a deposit for a pet but I should not have to pay more. Our dog is cleaner, quieter, and better behaved than children that do not cost extra …the kids during this stay ran down the hallways and made lots of noise in their rooms. »

« Na »

« Great location, very comfortable and the breakfast was amazing! »

« The staff was so friendly and respectful! Guests were pleasant as well! Our rooms were clean and neat! Breakfast is not included but there are plenty of food places nearby! Definitely my go to place for my next stay!!! »

« Wonderful »

« Not a horrible place but the floor in our room had a hump in it running the whole length and raised about 1-1/2". Either structural damage or damage from the humidity from the pool being under the room. One of the lights was hanging off the wall. the couch bed was pretty old and not comfortable at all. Pillows were stained. Staff was great though. I didnt tell them these issues because i dont like being "that guy" »

« Charming, great location, would book again 100% »

« The property was not maintained well. The air-conditioning was not running properly. The toilet was leaking. I wouldn’t stay there again unless I truly had to. »

« Our one night stay couldn't have been better! And the breakfast was amazing! So many wonderful choices. And, Mariah at the desk when we checked out was so polite and helpful! »

« The staff was very nice and friendly. However, the room door didnt lock and the joining room door didnt lock either, so they had the wardrobe blocking the door just enough the next door neighbors couldn't get into our room. We definitely weren't safe from having visitors. The toilet flushed if you held it down a few times but it took some extra effort. The breakfast wasn't great either but we won't complain when its complimentary. I wouldn't stay there ever again but it sufficed for a bed to...

« Pulled back covers and found large stained area on sheets. Went to front desk and was offered another room on higher floor but elevators were not working. Was told house keeping was not available to replace bedding. So I booked another hotel and left »

« The room was very clean and the whole property was clean. The breakfast was decent and AC was very cool. The stay was good. The staff was very friendly and very polite. »

« Shower door did not close. Shower water pressure/ shower head was terrible. Toiletries were inadequate Hallways did not have a pleasant smell »

« This place is not kept up and sketchy people all around. »

« Nasty »

« Property is very old, musty smelling and dirty!! My daughter said the room gave her the creeps.. I couldn’t sleep in there. I asked for a refund and left as soon as I checked in!! »

« Great stay for freshman orientation. Highly recommend »

« friendly staff, everything seemed really clean »