Hôtel près de West Oaks, Détroit, Détroit

« I was impressed with the hotel, facilities, maintenance, and cleanliness. Across from a mall. Everything within minutes. »

« Everything was perfect. »

« Just wanted to know do I get the 100 dollars for hold get paid back to me? »

« This hotel appears as though it was REALLY nice maybe 10 years ago. The 5th floor smells like dog/mildew. The rooms themselves appeared to be clean, but there was absolutely back mold on the top of the roof over the shower. The door going into the bedroom of the suite was also broken and idk if they ran out of linens, but there was a fitted mattress pad folded over on my bed used as one of the blankets on the bed. (Room 517) The pool is very small (Max capacity 26 ppl) and appears to be in need...

« Hotel un peu vieux, prix raisonnable, c est un peu service minimum. Pas de changement de sarviettes pendant 1 semaine. Petit dej vraiment orrible avec un aumentation du prix de 40% d un jour a l autre. »

« Well sign in was great , got to.the room and A/C had problems , they called the tech . He came to the room and worked on the unit ,it worked for about 10 minutes ,then back to front desk. Tech came out again and worked on it , it worked for about another 10 minutes, back to front desk because the phone wouldn't work . Sent tech out again , great guy, disconnected the wall unit thermostat and manually set it to the coldest setting . Lasted about 10 minutes and but that time the outside temped...

« Clean rooms,shops nearby friendly staff »

« My room power exploded I had to move my things to a whole other hotel for the night I had no ac the manager was rude and doesn’t want to give my money back DONT go here at all there’s 100s of hotels in novi and this one is not it !!! »

« Loved everything about the hotel »

« La chambre avait une odeur très désagréable. Le tapis vieillissant en était la cause., endroit vieillot et désuet. »

« Loved our stay ! The staff was very kind and professional. We really enjoyed our room, it was big enough for a family and the bed was soooooo comfortable, we slept great. We enjoyed the pool in the morning and the breakfast that was included. 100% will be returning when we come back to visit our friends. »

« Sarah at the Front Desk was So Nice, sweet and really love her job. Thank you Sarah. I will come back. »

« So lost power walking up 3 flights of stairs they could have covered the new parking fee 10 dollars a day not happy 3 huge lots in suburbs should not be charged no lights in parking lot while we were there don’t think I will stay there again after this not happy at all. »

« Unbelievable art and architecture friendly staff excellent restaurant »

« No service room was received during my stay, despite it being scheduled. Just one small portion of the worst shampoo I have ever tried. No iron, no dryer. It has a kitchen but no items to use it, no pans, no silverware, literally nothing. It is a cheap option, but that is too austere. »