Hotels nahe West Virginia State University (Charleston)

„Probably the worst hotel experience I’ve ever had. The showers did not work, the toilets did not flush, and we were unaware of that until after we used the toilets so the room smelled terrible. The rest of the evening because the toilet did not flush. I do not recommend going there. I called the front desk that morning and they were no help. I asked for a refund and they said a manager would be getting in contact with me today. I’ve yet to have a phone call from them zero out of 10 experience.“

„Indeed, shortly brought to the point: - This hotel has been renovated up to 100%. You see some spures of earlier decades (elictricity issues) and what is of my point of view a clear minus: you hear your neighbours and people talking on the floor very clearly, what means, that ist not a perfect building or that the hotel has been renovated completely. This you can see also in the Whirlpool area.... Now the + things: - Very friendly and competend stuff - Really great Breakfast - Very nice rooms, ...

„Absolutely “

„Despite the Expedia "No Pets Allowed" rating, they were. On every floor and every room, with no attempt to segregate out pet presence. The staff was unconcerned to the point of discourtesy. We were told that was our fault for relying on Expedia. Breakfast was good. I had to bring it to my wife in our room -- where the the pet dander level was at least lower than the general areas. “

„Michael got me checked in with ease, room was clean and spacious.“

„Nice breakfast selection. Let's welcome“

„Nice place. Good casino. Food ok. “

„Clean | good Service “

„Very good variety at breakfast “

„Pool was nice“

„Super freundliche Leute am Check-in. Sauberes umd grosses Zimmer. “

„Room smelled.“

„I think it was circumstantial, but there was a group in the hotel that made my stay very unpleasant. Shared spaces were dominated by this group and they were generally rude. I was enroute to another city and have always enjoyed stopping in Charleston and staying at this hotel. However, this time was simply awful. I wasn't able to take advantage of the amenities, especially breakfast, so I just left as soon as I got up the next morning. Room was fine, clean, but my experience other than that ...

„Tara ( front desk) and Rebecca ( in charge of breakfast and the room in which it’s served) were the most outstanding, efficient, kind workers I ever encountered in a hotel. I was welcomed with a cold drink and snack and a smile after a long trip. Rebecca prepared the best free breakfast any hotel has ever offered. She was always in motion, keeping the dishes filled and the room spotless. I was a bit disappointed that after 3 days ( left on the fourth), there was no maid service.This despite a ...

„ Great room“

„Was hard to find the entrance, two difference hotel check in’s at one desk was confusing, rooms were drab and outdated “

„All staff were very nice and accommodating. However the facilities are tired and need refreshing. It is conveniently located with easy walking distance to most places.“