Châteaux à Massachusetts occidental

« Ready nice staff »

« We really appreciate the room which was very comfortable except maybe for the oversized pillows. I asked for a smaller one but nobody got back to me. Also I suggest that you advise your guests who are dining at your restaurant that the kitchen closes at 8 PM. We would have ordered desserts heard the person serving us that they would have to go elsewhere if they wanted dessert. »

« We enjoyed the location very much. Walking distance from everything in Northampton. And the Ellery has a lot of charm. We also enjoyed the common room for breakfast and coffee. Great stay ! »

« The staff was helpful, friendly. Nice location. The room was very clean and quiet, but so much of the place is brown. Brown carpet, brown paneled walls, brown chair, brown furniture, brown lamps. A minor detraction, but I look at hotel decor with a discerning eye and I like things to be less bland/mundane. »

« On a aimé c'était propre et le petit déjeuner était succulent. Mais on était quatre on aurait aimé quatre hand towel »

« New hotel very nice »

« De l’espace ! De l’espace ! De l’espace !!! On respire dans cet hôtel! Les chambres sont grandes et confortables. La salle de bains conforte et agréable ! Le personnel super-gentil ! Le thé et café offert dans le hall. Le lit d’un confort inégal ( pour moi les oreillers un peu trop épais, mais mes nuits étaient parfaites ! Ne pas se décourager si le parking est fermé ! C’est juste fermé pour que les “ non-clients” ne prennent place des clients de l’hôtel. On vous ouvre dès que vous le demandez....

« Good internet, good hot breakfast, nice beds, good water pressure in shower. »