Businesshotels Western Tobago

„I will never stay in this hotel again and I do not recommend it. Ive booked this hotel through expedia. However ive communicated with the hotel via phone call and whats app and was told that breakfast is included. however after having my first breakfast I was told that breakfast is not included because ive booked via expedia. Despite the miscommunication via phone , whats app messaging and having the booking document that states it the supervisor did not reasonably accommodate. instead she only ...

„We had organised a free pick up service from the airport that was offered by the hotel. The driver arrived half an hour late at the airport. When we complained to the receptionist (Alicia) she had a very bad attitude towards us (for whatever reason), claiming that the pick up wasn't correct anyways. This is unacceptable and very poor customer service.“

„Die Zimmer sind alt und keinesfalls so wie auf den Bildern dargestellt. Ebenso ist das Hotel in die Jahre gekommen. Der Pool ist dafür echt in Ordnung. Teilweise ist das Personal unmotiviert...“

„Ein Zimmer ohne richtigem Fenster ist nicht akzeptabel. Sauberkeit war okay und Personal sehr freundlich.“

„Leider etwas zum Zentrum abgelegen, aber fast alles ist im Hotel erhältlich, Fernseher funktionieren aber nicht mit Programmen, tolles veraltetes Hotel mit einer großartigen Anlage über mehrere Ebenen mit pools und Sitzecken im Grünen und einem wunderbaren Privatstrand. Neben diesen Fakten großartiges Personal am Empfang und fast überall. Die Location ist es wert und in ein paar Jahren komme ich bestimmt wieder! “

„Rooms were clean and comfy. Staff, well there’s not a front desk but when called for assistance it was given pleasantly. Pool was clean, the game room was out of order the day I was gonna use it with my family so that sucked. But overall was a nice stay“