4/10 Médiocre
Rebecca R.
28 juil. 2025
Les points faibles : Propreté
Vacasa comes up short as a management company
1. Inaccurate listing in VRBO regarding air conditioning and deadbolt. 2. Filthy corners, dirty floors, shower faucet a pain, door access pad a pain, chipped china, FILTHY GROSS shower curtain liner. All dining spaces were high tops and there is no assist bar in the shower. 3. Vacasa directly lied to me when I asked if there was air conditioni g in every room. Consequently, my partner slept poorly 3/4 nights due to the heat and humidity. Livingroom ceiling fan never worked. Vacasa always refuses to accept responsibility and throws it back on the client. 4. At least we were able to stay the full booking this time: in Florida March 2024, we had to leave due to heavy sewage gas after a heavy rain. Vacasa called us liars. I wouldn’t have stayed if there had been another place at the same price point, location and dates. I really had hoped Vacasa would be more professional this time. Vacasa is NOT worthy of VRBO. Not even close.
Rebecca R.
Séjour de 4 nuits en juillet 2025