« They didn't have any record of our booking with hotels.com when we arrived, which scared us; but they then gave us much better rooms than we had booked, which more than made up for it. Having said that, they claim that they often don't receive emails from hotels.com, so I would advise you to contact them independently to verify that they have a record of your booking. Beautiful rooms, very stylish and elegant, hot water, stunning views over the valley. Service in restaurant is great, very...
« They didn't have any record of our booking with hotels.com when we arrived, which scared us; but they then gave us much better rooms than we had booked, which more than made up for it. Having said that, they claim that they often don't receive emails from hotels.com, so I would advise you to contact them independently to verify that they have a record of your booking. Beautiful rooms, very stylish and elegant, hot water, stunning views over the valley. Service in restaurant is great, very... 
Robert