4 Sterne Hotels Balmuccia

"Das Zimmer war sehr geräumig und neu renoviert. Das Bad bot eine begehbare Dusche mit Regenwald und Handbrause. Im Gesamten war alles sehr grosszügig. Das Beste war der Balkon mit direktem Blick auf den See und sehr sonnig. Das Personal war sehr freundlich und hilfsbereit. Das Frühstück bot viel Auswahl."

"Sehr schönes Zimmer, modern und gemütlich. Das Menü im Hotelrestaurant war 0sehr lecker, gut war, dass wir bei unserer Ankunft um 20:30 noch spontan und sehr freundlich zu Tisch gebeten wurden, obwohl nur bis 21:00 Uhr geöffnet war. Parkmöglichkeit für 18 € die Nacht, zentrale Lage, kurzer Fußweg zum See und einige Bars und Restaurants in der Nähe."

"Wie waren rundum zufrieden - hatten sogar ein Upgrade erhalten - wir genossen das schöne große Zimmer - den wunderschönen Blick vom Balkon - die Lage des Hotels … "

"Exzellenter Service"

"Sehr zuvorkommendes Personal"

"Me and my girlfriend spent the weekend in this hotel. Worth mentioning, this is a conference hotel and probably works best for bigger groups. Not a bad place for a romantic weekend but as an example the breakfast is served in a giant ballroom and not so intimate. The location with a private beach is perfect and in early September it was almost empty! Service was flawless and we even had an upgrade to a slightly bigger Junior suite with a fantastic lake view. However, here comes the criticism. There was a huge garden party taking place on Saturday which was probably the main reason for "moving" us. It would have been appropriate to get that information when checking in. Even though we were staying at the other side of the hotel we could hear the bass until the party stopped at 2am and my girlfriend didn't get a proper sleep. This was the only negative thing and when we mentioned this at the check out we got a very strange reaction. The lady at the front desk told us there were signs informing about the conferences and this should be enough for us to understand it could be noisy!? Then she made the weirdest move, instead of dealing with the complaint in a professional way she crumpled the bill in from of us and said she would deduct the 5% voluntary service fee. This was not my intention, I would gladly pay more to the professional room-service and staff in the bars and restaurants. "