Hôtel près de Abbey Leisure Centre, Durham, Durham

« We had a good stay at Premier Inn Durham North overall. When we arrived, there was an issue with our booking payment. We had already paid through Expedia, but at reception we were initially told that the payment had not gone through and that we would need to pay the full amount again. The receptionist was not very friendly at first and said that this was not their problem, which felt quite stressful after a long journey. In the end, he made a phone call and we were given our room, so the issue...

« Fabuleux hôtel avec de grandes chambres confortables, une piscine, un spa ; en plein cœur de Durham. Personnel attentionné. Hâte de revenir. »

« Close to city centre, good free parking. Quiet and dog friendly. Very comfy bed, lots of hot water. All you need from a lower cost hotel. Chris »

« Déception pour la chambre : elle n’est pas récente mais en plus la propreté n’est pas optimale (toiles d’araignée au plafond, bêtes sur le sol, lumière HS). Et certaines choses sont à améliorer d’urgence : lavabo dans la chambre, porte qui donne sur la douche et les WC est complètement cassée. Rien à voir avec les photos. Ce qui sauve la note : l’amabilité et un accueil très chaleureux. Autre mauvais point : pas de restauration possible (ni dîner, ni petit déjeuner) En bref des prestations pas...

« There was no breakfast available despite the description stating there was. The bath had no plug & the electric shower was very temperamental (from cold to scalding). The decor left a lot to be desired with nails/screws sticking out of the walls. There wasn’t a TV in each room & bedroom furniture was unstable. »

« Room was clean and comfortable. Staff were friendly. Our family enjoyed the buffet breakfast too. Great value for a family on a budget. »

« Great hotel, clean and large rooms. Very emphatic staff and helpful. »

« Staff were great, the hotel looked stunning and the grounds were amazing. The breakfast was delicious too. The room we had was in the attic so I kept hitting my head, the main light in the room was above the doorway which was around a corner so didn’t really help at all. There was water and hair in the bottom of the shower when we arrived as if someone had only just had a shower. There were patches of damp in the room around the window and on the ceiling. »

« Lovely little pub with a twin bedroom suitable for me and my son to share. »

« The hotel itself was excellent, as were the staff. The attached restaurant however, was atrocious. The service was practically non existent. We had tea and (very nice) cake there in the afternoon (eventually), and when we turned up for breakfast the next morning, our tea dishes were still on the table. At dinner time we sat for fifteen minutes before having to go and find someone to take our order. Frozen chips took a hour to arrive. In the morning, despite arriving 15mins after breakfast was...

« L'hôtel est en bord de route mais la chambre donnait sur l'arrivée (vue sur un champ de blé), donc calme. Nous avons pris le repas du soir et le petit-déjeuner : tres bon rapport qualité-prix. Le seul point negatif reste la vétusté de la salle de bain. Nous avons été accueillis avec le sourire. Je recommande. »

« Très bon rapport qualité-prix. L’hôtel offre une grande flexibilité pour l’installation, même en cas d’arrivée tardive, ce qui est très appréciable. La chambre était propre, le lit spacieux et confortable, parfait pour passer une bonne nuit. Pour le tarif proposé, la prestation est vraiment satisfaisante et répond pleinement aux attentes. »

« Beautiful hotel and grounds. Bed and pillows were extremely comfortable. The ability to use the pool and spa were a wonderful added bonus. Staff were really helpful with regards to travel into Durham, helping with park and ride and taxis and also where to eat. Restaurant was charming and relaxing. The only thing that let it down was the noise. As our room was ground floor and backed out into gardens also accessed by the bar/restaurant, the noise levels kept me awake late at night with other...

« Room was clean, staff were friendly. Only issue i found was the busy road and would have expected better sound proofing. Other than that all good. »