4/10 – Schlecht
Shannon
Mit der Familie gereist
26. Nov. 2025
Verbesserungswürdig: Personal & Service und Ausstattung
Our stay served its primary purpose - we had a place to sleep for the night on our trip. The pool was as advertised, which was good. The room was aggressively okay: beds average, pillows less so. The chair and ottoman in the room were stained - nothing egregious, probably average wear, but noticeable. The carpet wasn't properly vacuumed and the drain plug to the shower along with a random bolt were just sitting out in the tub. The bathroom faucet didn't appear to be functioning properly, giving us different temperatures that didn't correspond to how the faucet handle was turned.
The biggest concern was staffing. The employee on shift was nowhere to be found after check-in. I had to call while standing at the front desk just to ask for a bandage (and they had none, including in the first aid kit at the pool area). There was also a single person on staff the following morning, who was in and out of the dining area and otherwise fairly dismissive.
The breakfast hardly qualifies for the name. The setup suggests that it would be a reasonable continental breakfast; however, next to nothing was stocked and the "hot" dishes that did remain had gone cold long before we went down at 8 am.
We will not stay at this property again the next time we're in the area.
Shannon
Aufenthalt von 1 Nacht im November 2025
