« I stayed for 5 days and 4 nights and have so many regrets. It was also expensive to just leave since there is no refund. The word "luxury" in the name is a catfish.
- very old and dusty. They try but it just needs renovations so bad and it's dirty.
- the rooms aren't soundproof and it's super noisy, I could tell the crying child was actually downstairs.
- I went to check how the spa was like and it's very unhygienic so I couldn't use the service.
- the pillows are very hard and caused me...
« Average hotel with average service. I faced too many issues: 1- they made me wait 35 minutes to get my room even though I arrived in the evening. Lot of noises in the hotel (elevator, chatting, etc). I had to call 42 hours after I handed my laundry to get my shirt back. The laundry man insisted to get paid at the door and didn't give me the payment receipt... Breakfast is ok. I really don't recommend it if you want to have a comfortable stay in Riyadh. »
« It was the first time staying in this hotel while I come to Riyadh quite often. I have been really well served by the staff and the room was very nice and convenient. Will comeback next time in Riyadh. »
« I had a wonderful experience staying at the property. The staff is 5 star, the accommodations are 5 star, the food and beverage service is 5 star. I would recommend this hotel to all travelers coming to Riyadh Saudi Arabia »
« Across the hotel there are CLOSURE signs by the Ministry of Tourism, yet the staff donât know anything about it! Asked many times if the hotel is closed or not, and they had no answer. »
