Hôtels écologiques à Alamo Plaza, San Antonio

« L’hotel m’a décompté à 2 reprises la facture sur ma carte de crédit !! Malgré 2 mails envoyés, je n’ai aucun retour de leur part. Je l’avais déjà signalé à la réception; on m’a répondu que c’était résolu mais ce n’est pas le cas !!! Une fois le séjour terminé, il n’y a plus aucun service à la clientèle. De la part d’une chaîne hôteliere comme Hyatt, c’est inacceptable !! »

« Went as an end of summer staycation with the kids and baby. The room was great and comfy. They also brought in and set up a crib for the baby! We all had a great time. »

« I wasn’t available to meet much of the staff but front desk lady by the name of Kat was the definition of high quality customer service. I can’t wait to return to this hotel for my next stay. »

« My stay with my husband and dogs was enjoyable. The amenities were clean and the staff were attentive to any questions or concerns. I love the attention to detail in the rooms, it really made the stay feel like a luxury. Their scents were amazing. »

« It's connected to the HBG convention center which makes con life easier for a small family like us. Any time we attend a con at HBG convention center, we stay with Grand Hyatt. »