Location de vacances de particulier à Alingsas

"Chambre propre mais petite Personnel super accueillant"

"We booked a Large room through Hotels.com, but upon arrival, we were given a Medium room. We asked why, and were told that Large rooms are not dog-friendly. This isn't mentioned on Hotels.com or their website. We were very disappointed. At reception, I was told the dog supplement was 500 SEK, so I wouldn't pay the supplement for the Medium room, but the hotel website states it's only 300 SEK. The receptionist gave us incorrect information when we received the keys, which was a huge disappointment. We ended up with a smaller room in a deplorable state, with scratches on the walls and baseboards, a broken shower head, and a loose toilet paper holder. Just because I have a dog, I have to get a terrible room? Regarding the pool area, it's more like a footbath than a proper pool. I'm not very tall, and the water barely reached my knees. Not to mention, they don't regulate the flow of people despite a reserved time slot, and there's a constant hubbub. It's anything but relaxing because it's small and crowded. I won't even go into the quality of the mattress and the rest, as I lack the necessary character. This hotel isn't worth 5 stars, 3 at best."

"l'accueil du personnel. "

"Le séjour était très agréable, le personnel est aimable et serviable, les chambres et les parties communes sont d'une propreté irréprochable. La salle de sport est très bien équipé, le petit déjeuner est top (beaucoup de "fait maison" proposés) et on est à 5min à pied de l'aéroport, ce qui est idéal. Cet hotel est une très belle surprise, j'y retournerai avec plaisir!"

"We had booked a 3-day stay at this hotel and when we arrived we realised that the room did not have a window to the outside. There were 2 huge windows toward the football hall. As the hall was not in use it was so dark in the rooms. When we asked in the reception to change, they asked us if we had specified that we wanted an outside window. It is not written in the description that there are rooms without windows. The showers had molds in them but were otherwise clean. We will not stay at this hotel again eventhough the people working at the hotel were nice, the rooms without light were horrible to stay in. Especially as the lightning in the rooms were very dark. "