Hotel Alma

« The laidy in front desk very awesome ans friendly shes amazing »

« We have stayed at the Bluemont over the last 5 years at least once or twice a year. They have new management that started in January. On the website, it said free breakfast included, which wasn’t accurate, it was $10 per person. They did comp us once we brought this to our attention , but we had to pay $17 per day for 3 days in order to get the comp. Parking used to be free so this was a change as well not listed on the website. The front desk folks spent a great deal of time sitting at a...

« Decent for the price. »

« Only stay at this property as a last resort. One or two staff members attempted to be helpful and most were friendly, but they are set up to fail given the horrible conditions of the rooms. Hot, hunid. AC that can't drop the temp below 74. Shirts come out of the closet damp. 3 nights stayed and never received housekeeping, other than the day I specifically asked the desk clerk to have them come replace the towels on the floor used to mop up the water due to the shower door gaps. Just terrible....

« Staff was excellent when we had issues with Expedia. »

« No hair dryer. No iron. No facial tissues. Smoke detector was in a drawer in the bedside table, not on the wall. Bottom of shower curtain was dirty. Pillow case was dirty. Toilet made a loud clunking sound everytime you sat on it. Faucet in sink moved around. Toilet paper in the bathroom was very hard to reach. We did not eat the breakfast. »

« Exceeding my expectations; location is amazing for quick access to restaurants, walking to walmart and few other stores. Spirits and more. Great customer service; breakfast is fresh with fruit every morning. Small but effective. I would definitely stay again. Staff is very friendly and professional. »

« Hôtel correct vu le tarif et petit dej complet »

« Had a great stay »

« Paid for two room for 3 nights. I booked and called to see if I could get the rooms adjoining or at least next to each other. I was told they had not assigned rooms, but he would make a note. We arrive 3 weeks later, to find they are just on the same floor half a hallway apart. I was frustrated and trying to remain calm while explaining our situation, I have a family of 7 so we need two rooms, but was met with a very combative and aggressive GM, Brandi. She continually interrupted us and would...

« Always a comfortable stay. »

« It was okay lobby and building overall was not in great shape, but the room was clean and nice and as pictured »

« aucun employe ne parle francais........déplorable pour un hotel en plein Manhattan......A l'image du pays.....difficile de se faire comprendre! Caution carte bancaire de 50 $ a l'arrivee non prevue lors de la réservation..... »

« Breakfast buffet was adequate. Pool, gym and sauna were good. Overall pleasant stay »

« Odeurs, tapis sale, pas de petit déjeuner, porte de la chambre laisse pénétrer l'air à l'intérieur de la chambre. »

« Miss Aubrey checked us in. She was professional, friendly and helpful. Our room was spacious, beds comfortable and clean. Breakfast was excellent . Biscuits and gravy, eggs, sausage, waffles, fried onions and peppers and that was the hot breakfast. An assortment of cold breakfast food was available as well. We met Miss Virginia the chef. She was a military cook for nine years. She loves cooking and adds much to the menu. We walked out with chocolate chip cookies straight from the oven. The whole...

« This hotel was very well maintained and we were very happy with our stay there. »