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Bewertungen von OYO Alpine TX near Big Bend National Park

2.5 out of 5
OYO Alpine TX near Big Bend National Park
809 E Holland Ave, Alpine, TX

Bewertungen

4.6
32 von insgesamt 337 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
42 von insgesamt 337 Gästebewertungen haben eine Bewertung von 8 - Gut" "
53 von insgesamt 337 Gästebewertungen haben eine Bewertung von 6 - Okay" "
70 von insgesamt 337 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
140 von insgesamt 337 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

4.6/10

Sauberkeit

6.4/10

Personal & Service

4.4/10

Ausstattung

3.8/10

Zustand der Unterkunft

4.8/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Martin

Mit der Familie gereist
Zum übernachten volkommen in Ordnung
Aufenthalt von 2 Nächten im Februar 2022
Antwort von Cheshta am 28. Feb. 2022
¡Hola, Martin! Gracias por compartir su opinión con nosotros. Trabajaremos aún más para su completa satisfacción y para que su estancia sea una experiencia increíble la próxima vez. Saludos, Ivy

4/10 – Schlecht

Daniel

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
zu wenig Parkmöglichkeiten. Leider war die Unterkunft sehr verdreckt. Dusche und WC wollte man hier nicht benutzen. Wir waren froh nach einem Tag die Unterkunft wieder verlassen zu können. Trotzdem war das Hotel ansonsten ausgebucht, es scheint in der näheren Umgebung sehr wenig Auswahlmöglichkeiten zu geben.
Aufenthalt von 1 Nacht im Dezember 2021
Antwort von JACOB am 5. Jan. 2022
Something like this should not have happened, Daniel, We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not repeat. Regards, Jacob

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aussen pfui, innen tadellos! Parkplatz würde Sanierung benötigen.
Aufenthalt von 1 Nacht im März 2019

2/10 – Ungenügend

Karina

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
We did not stay we drove up there was men everywhere outside drinking. We did not feel safe. It did not look anything like the pictures. It real run down and in a shady area.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Daniel

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was spacious and clean, and the amenities were top-notch. Will definitely be back!
Aufenthalt von 1 Nacht im Mai 2024

2/10 – Ungenügend

Brian

Verbesserungswürdig: Sauberkeit
Aufenthalt von 8 Nächten im April 2024

6/10 – Okay

Jorge

Aufenthalt von 1 Nacht im April 2024

2/10 – Ungenügend

Alexander

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rundown, one star (at the best), dirty hotel. Not being renovated for probably 50 years. Kitchen counter and vanity are made of plain 2x4 boards and plywood. Dirty carpets and spring mattresses are awful. We had a room with kitchen where no dishes, cookware, and any silverware or utensils exit. Toilet is in stains and smells with sewer. Rooms did not have any sound proofing so that we can hear everything in the room above. This hotel should be delisted from Expedia.
Aufenthalt von 2 Nächten im April 2024
Antwort von Ammy am 2. Mai 2024
Apologies for the problems you had faced, Alexander! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

6/10 – Okay

Paul

Acceptable but in need of some attention.
Aufenthalt von 2 Nächten im April 2024
Antwort von Ammy am 2. Mai 2024
Hi, Paul! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah.

2/10 – Ungenügend

Garrett

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Ammy am 2. Mai 2024
Hi, Garrett! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 – Ungenügend

Lisa

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
There was no hot water for the shower and when I went to the office for help i rang the bell 3 times and no one came. This was at 730 am. I can handle dirty and cramped, you get what you pay for at $50, but no hot shower is a deal breaker. I want a refund.
Aufenthalt von 1 Nacht im April 2024
Antwort von Ammy am 2. Mai 2024
Apologies for the problems you had faced, Lisa! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 – Ungenügend

Ronnie

Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Hard to understand them speaking. Room was beyond bad. Looks like a 10 year old did the repairs. Blood on the wall ac was so noisy slept with it off. Light switch didn’t work tv didn’t work bed was so so. Will not stay there again.
Aufenthalt von 1 Nacht im März 2024
Antwort von Ammy am 2. Mai 2024
Hi, Ronnie! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

8/10 – Gut

Carol

Mit Haustieren gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
The property was run down. Bathroom cabinets were and walls were stained.Toilet was clean and worked. Hot water was plentiful. Roof in bathroom was water damaged and sagged a little. Lighting in bathroom was poor. Bed cover and attractive and new. Curtains attractive and light blocking (wonderful). Sheets clean and smelled slightly of bleach. Small refrigerator worked!
Aufenthalt von 2 Nächten im März 2024
Antwort von Ammy am 2. Mai 2024
Hi, Carol! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah,

4/10 – Schlecht

john

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rooms were clean, comfortable bed, fairly quiet at night. Limited parking, some maintenance issues. Exterior was unkept.
Aufenthalt von 2 Nächten im März 2024
Antwort von Ammy am 2. Mai 2024
Hi, John! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

4/10 – Schlecht

Kevin

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Shower curtain moldy, bugs in bathroom, fridge was inoperable, half of lights didn’t work, paint chipping from walls/furniture, bedsheets stained; would not return in the future or recommend to others
Aufenthalt von 3 Nächten im März 2024
Antwort von Ammy am 2. Mai 2024
Apologies for the problems you had faced, Kevin! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 – Ungenügend

Zhongjun

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
High price, low/dirty service/condition
Aufenthalt von 1 Nacht im März 2024
Antwort von Ammy am 2. Mai 2024
Apologies for the problems you had faced, Zhongjun! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 – Ungenügend

John

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The room stank from smoke. Didn't seem to clean. Tiny towels.
Aufenthalt von 1 Nacht im März 2024
Antwort von Ammy am 2. Mai 2024
Hi, John! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

2/10 – Ungenügend

Ericka

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Ammy am 2. Mai 2024
Hi, Ericka! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

4/10 – Schlecht

Matilde

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Ammy am 2. Mai 2024
Hi, Matilde! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

10/10 – Hervorragend

edgar torres

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
No hot water, no cable.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Ammy am 2. Mai 2024
Hi, Edgar! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah.

4/10 – Schlecht

Barry

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This maybe the most rundown excuse for a hotel I have ever seen. There is limited hotel space in Alpine or this hotel would not exist.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Ammy am 2. Mai 2024
Hi, Barry! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Noah.

2/10 – Ungenügend

Chris

The room smelled, it was dirty, and the mattress was stained. I left.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Ammy am 6. Mai 2024
Apologies for the problems you had faced, Chris! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 – Ungenügend

Erik

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Stayed as it was only place in town available due to an event in the town, heater was broken, restroom floor and shower, need to be cleaned
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Ammy am 6. Mai 2024
Apologies for the problems you had faced, Erik! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 – Ungenügend

mike

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nasty nasty
Worst experience ive ever had. Dirty beds with peoples hair on them and stains. Sheets were torn, dirty floors, dirty fridge. Just disgusting.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Ammy am 6. Mai 2024
Hi, Mike! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

2/10 – Ungenügend

yong

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
you can smell drug in the room, and the door lock is broken. trash still in the room from previous guest, towel hanger is broken. stove is not working, floor is not even. it's not a even a motel level.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Ammy am 6. Mai 2024
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

6/10 – Okay

Santiago

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Luis

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024

10/10 – Hervorragend

Bernhard

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The building was not fancy at all, but it was comfortable.
Aufenthalt von 1 Nacht im Januar 2024

2/10 – Ungenügend

RT

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
While the staff are pleasant, this property is, by far, the most filthy and dilapidated of any motel I've ever seen. I prefer funky accommodations with personality over sterile corporate chains, but they should be scrupulously clean and well-maintained. Only at $10/night could this place possibly be worth booking, even as a last resort.

2/10 – Ungenügend

Gerardo

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Awful noisy all night felt like somebody was doing mechanical work on the second floor
Aufenthalt von 1 Nacht im Dezember 2023

2/10 – Ungenügend

Keuly, Colorado springs

Aufenthalt von 1 Nacht im Oktober 2023

6/10 – Okay

Dajhely

Geschäftlich gereist
Verbesserungswürdig: Zustand der Unterkunft
There wasn't hot water, it was not completely clean,
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Erzhuo

Aufenthalt von 1 Nacht im Dezember 2023

2/10 – Ungenügend

Valerie

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Negative 100 star rating
Where do I hegin? This hotel is the absolute worst one I have ever stayed at in my entire life. The advertised pictures that are on hotels.com is NOT what their rooms look like. The rooms are so run down/falling apart/disgusting/nasty/make you want to throw up gross. Nothing in the rooms match. The flooring feels like you may fall through it. The first room they tried to give us had HUMAN FECES in a toliet that wouldn't flush (I'll spare you the picture i took). The next room they gave us there were issues with the bedding, trash left from previous people, there were no toliet paper holders. The shower sprayed everywhere & the water temperature varied between hot & cold. The lady (possible owner) was no help. She could care less that the rooms were dirty & the toliet was full of crap. She didn’t offer anything. I ABSOLUTELY GOT CATFISHED ON THE ROOM I PAID FOR. This hotel took my money and I didn’t get what I paid for. STAY AWAY FROM THIS HOTEL. Hotels.com you should be ashamed of yourself for ever sponsoring/ having this OYO hotel on your website. I'm trying to add photes but your site wouldn't allow me to. I guess lets add that to an alteady horrible experience. I really should get my money back for false advertisement.
Aufenthalt von 1 Nacht im Dezember 2023

4/10 – Schlecht

Gabriel

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was no oYo hotel, it was something else
Aufenthalt von 1 Nacht im Oktober 2023

6/10 – Okay

Nancy

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Needs work
The picture on the website is not a picture of the rooms at this hotel, or at least not my room. They need to clean up the outside.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Ammy am 6. Mai 2024
Hi, Nancy! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

8/10 – Gut

Alex

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023

2/10 – Ungenügend

Joseph

Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
The place was dilapidated. Looked abandoned. Lots of noise and drama from other guests and/or the bar located a block away. Worst part, no hot water on either day. Place should be closed down. Absolute waste of money.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Maria am 22. Jan. 2024
Hi, Joseph! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Maria

2/10 – Ungenügend

Leah

Aufenthalt von 1 Nacht im November 2023
Antwort von Joey am 22. Jan. 2024
We are sorry for the inconvenience caused to you, Leah! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Joey

6/10 – Okay

Alberto

.

2/10 – Ungenügend

Jackie

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Property should be condemned
Aufenthalt von 1 Nacht im November 2023

2/10 – Ungenügend

Verifizierter Reisender

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Do not recommend
Hotel is bad, pictures for this place are deceiving. Guess you get what you’re paying for.
Aufenthalt von 1 Nacht im November 2023

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Only if you must.
Furnished with Goodwill discards. Clean sheets only redeeming value. Last resort in an inhospitable land.
Aufenthalt von 2 Nächten im Oktober 2023

2/10 – Ungenügend

Brian

Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Sentence of life imprisonment
The Oyo hotel was despicable. The room was not only smelly, but was clearly ignored in the way of upgrades. There were cigarette butts on the front walkway, and the room smell of dog pee.
Aufenthalt von 1 Nacht im Oktober 2023

2/10 – Ungenügend

Alex

Mit einer Gruppe gereist
Verbesserungswürdig: Komfort des Zimmers
Cheap has a price.
They are clean. They are occupied currently by what looks like people who may be living there. It felt a bit unsafe with a bit of trash and random thing laying about. We did not stay the night and opted to move to a different hotel.
Aufenthalt von 1 Nacht im September 2023
Antwort von Eva am 13. Okt. 2023
Apologies for the problems you had faced, Alex! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Eva

2/10 – Ungenügend

Tibrina

Aufenthalt von 1 Nacht im September 2023

6/10 – Okay

Irene

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was quiet, no one bothered us. There were couple of shops that were close to walk to. It was pleasant
Aufenthalt von 1 Nacht im September 2023
Antwort von Eva am 13. Okt. 2023
Thanks for your kind and lovely words, Irene! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays as well. Regards, Eva

6/10 – Okay

Irvin

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Eva am 11. Sept. 2023
Hi, Irvin! We are sorry to see that our guest is not completely satisfied. We promise to improve the services further and continue to make sure our valued guests are delighted. Regards, Eva

2/10 – Ungenügend

mack

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
There was NO HOT WATER,walls were dingy/dirty,bare electric wires along walls and hanging from the cei[ing.Will NOT stay here again!!!
Aufenthalt von 2 Nächten im September 2023
Antwort von Joey am 11. Sept. 2023
We are sorry to hear about your experience, Mack! Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Joey

10/10 – Hervorragend

lilia

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Not a very nice place
Aufenthalt von 1 Nacht im August 2023
Antwort von Eva am 11. Sept. 2023
Hi, lilia! Thanks for rating us positively and we are sorry for the inconvenience may have caused to you. We will surely work on your feedback and promise to provide an amazing experience on your next stay. Regards, Eva