Dear Robert,We appreciate your feedback and would like to learn more about your recent stay. Could you please provide additional details about the aspects that made your experience less than satisfactory? Your insights will help us address any issues and improve our services.Thank you,Crown Team

Thank you for your kind words! We're delighted to hear that you enjoyed our breakfast and the hotel. It's our pleasure to provide a positive experience, and we look forward to welcoming you back for more memorable stays in the future.

Hi Paul, We appreciate your feedback and apologize for any inconvenience during your stay. We're sorry to hear that you felt the room setup didn't meet your expectations. Your comments about the lack of space for hanging clothes and toiletries placement are noted, and we'll review these areas for improvement. We value your input and hope to have the opportunity to enhance your experience in the future. Thanks again!

Thank you for taking the time to share your feedback. We appreciate your acknowledgment of the cleanliness and the positive dining experience on your first night. However, we apologize for the inconvenience with the size of the rooms and the unexpected issue with breakfast due to the chef not being available. We hope to have the opportunity to welcome you back for an improved stay. Thank you Alec.

Hey Rose! Thank you for your wonderful feedback! We're thrilled to hear that you find our staff outstanding and appreciate the stylish yet practical design of our rooms. It's great to know that you enjoyed the delicious and beautifully presented food in our restaurant. We hope to welcome you back for a third stay!!

Thank you so much for your kind words Rose! We're absolutely delighted to hear that you felt so well taken care of during your stay with us. Our team is dedicated to providing exceptional service, from the moment you arrive to the moment you depart. We're glad that our receptionist could assist you with finding the car park and carrying your bags – it's all part of ensuring a stress-free experience for our guests.Room 17 may be a bit of a trek, but we're glad you found the historical charm of our building interesting. It's a unique feature that many of our guests appreciate. We can't wait to welcome you back for another visit in the future. If there's anything specific you'd like us to do differently or any special requests for your next stay, please don't hesitate to let us know. Safe travels until we see you again!

Thank you for your review David! We are so glad to hear you enjoyed the history of the building and Old Amersham. I do have to say, the 14th century style building was definitley not made with tall guests in mind - this is the nature of older buildings!We appreciate your understanding regarding the room's lighting and condition. Your comments about the need for better soundproofing and bathroom maintenance are duly noted, and we'll take steps to address these areas promptly.It's great to hear that you had a comfortable night's sleep and enjoyed the breakfast. However, we're sorry to hear about the inconvenience you faced during check-out. This is not the level of service we aim to provide, and we'll investigate why the desk was unattended and the phone went unanswered.We genuinely value your feedback, and we hope to have the opportunity to welcome you back in the future to provide a more seamless and enjoyable experience. Thank you for choosing The Crown for your visit to Old Amersham.

Thank you for sharing your feedback Trevor. We hope you enjoyed your stay!We're pleased to hear you liked the room, but we apologize for the inconvenience caused by the bathroom layout. Your comment is noted, and we'll take it into consideration for any future enhancements.We hope to welcome you back again soon!

Thank you for your feedback! We're delighted to hear that you appreciated the central location and the touches in our hotel. We're also glad you enjoyed the breakfast.We appreciate your note of caution regarding the stairs and the unique layout of some of our bedrooms. It's an important consideration for guests, and we thank you for sharing this information. We want all our guests to have a comfortable and enjoyable stay.We look forward to welcoming you back and if you have any specific preferences or needs for your next stay, please don't hesitate to let us know.

thank you for the great review, James.

Thank you for the great review, Matthew.

Thank you so much for your kind words! We're delighted to hear that you had a positive experience with us. Your satisfaction is our top priority, and we truly appreciate your support. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!

Thank you for the great review, Kelly. We hope to welcome you back to Amersham soon.

Thank you for the great review, Gem. We hope to welcome you back to Amersham soon.