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Bewertungen von Heritage Inn & Suites

2 out of 5
Heritage Inn & Suites
801 Highway 278 W, Amory, MS

Bewertungen

7.4

Gut

40 von insgesamt 164 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
60 von insgesamt 164 Gästebewertungen haben eine Bewertung von 8 - Gut" "
34 von insgesamt 164 Gästebewertungen haben eine Bewertung von 6 - Okay" "
21 von insgesamt 164 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
9 von insgesamt 164 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7.6/10

Sauberkeit

8.0/10

Personal & Service

6.8/10

Ausstattung

7.4/10

Zustand der Unterkunft

7.2/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Alicia, Whiteville

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place. We stayed 2 nights and was very comfortable. The room needed vacuuming but staff very nice. Sports bar and grill on site had a Great food.
Aufenthalt von 2 Nächten im Mai 2024

6/10 – Okay

Daniel

Gut: Personal & Service
Looked 4star from street-- 3 star at lobby -- 2.5 star in room. Clean. Functional. Kind and helpful staff. Good price. Would stay again.
Aufenthalt von 8 Nächten im März 2024
Antwort von Crystal, Hotel Clerk am 20. März 2024
Thanks for choosing to stay with us! We look forward to seeing you again hopefully!

2/10 – Ungenügend

James

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Small Town
There are no words to describe the potential of this hotel, the managers and staff are completely unengaged, not concerned about the welfare of the customers. Vending machines in the lobby are "not the responsibility on the hotel." The free breakfast consisted of dry cereal, waffle mix, toast, milk and coffee. There was OJ, however there was none only a label on the dispensing machine. The condition at the breakfast were ripe for passing on colds or flu germs. The hotel is not well managed.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Crystal, Hotel Clerk am 27. Feb. 2024
We do apologize for the inconvience, hopefully in the future you will give us a try again after all of our remodeling is out of the way. We thank you for your feedback & will look into getting better on the aspects!

8/10 – Gut

Robin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was very nice! The only complaint and I will write it off to it being a slow weekend for New Years Eve with family. The coffee was terrible. We couldn’t drink it at all! But would definitely give it another try when we are in town!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotel Clerk am 10. Feb. 2024
Thank you for chosing to stay with us, we hope to see you again! Any & all feedback you have is greatly appreciated!

8/10 – Gut

Carlos

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Clerk am 10. Feb. 2024
Thank you for chosing to stay with us,any other feedback you have is greatly appreciated!

4/10 – Schlecht

Tena

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotel Clerk am 6. Jan. 2024
Hi Tena, we would like to thank you for choosing to stay with us here at the Heriatge Inn & Suites, If you have any feedback for us to improve upon it would be greatly appreciated!

6/10 – Okay

Charles

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung
No breakfast .
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Hotel Management am 6. Jan. 2024
Hi Charles, we do apologize if you missed breakfast, it is from 6:30am to 9:30am everyday. If you have any other feedback it would be greatly appreciated! Thanks so much for choosing to stay with us & we hope to see you again!

6/10 – Okay

Bobbie

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
The room was clean i was really impressed bathroom
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Hotel Staff am 24. Dez. 2023
Hi Bobbie,thanks for choosing to stay with us! Any suggestions/feedback from your stay would be great!

6/10 – Okay

Kevin

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotel Clerk am 10. Feb. 2024
Thank you for your response.Any feedback is greatly appreciated.

4/10 – Schlecht

Justin

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im November 2023
Antwort von Hotel Staff am 24. Dez. 2023
Thanks for choosing to stay with us! Sorry you were not happy with our services,any suggestions/feedback from your stay would be great!

8/10 – Gut

Urias

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von Hotel Staff am 24. Dez. 2023
Thanks for choosing to stay with us! Any suggestions/feedback from your stay would be great!

6/10 – Okay

Roy

Mit der Familie gereist
Gut: Personal & Service
Average
Aufenthalt von 4 Nächten im November 2023
Antwort von Hotel Staff am 11. Nov. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 – Gut

Gwendolyn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The price was great
Aufenthalt von 2 Nächten im November 2023
Antwort von Hotel Staff am 6. Nov. 2023
Thanks for staying with us. We appreciate your feedback!

6/10 – Okay

John

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
-
Aufenthalt von 7 Nächten im Oktober 2023
Antwort von Hotel Staff am 28. Okt. 2023
Thank you for your feedback. We will be addressing your concerns.

4/10 – Schlecht

Pamela

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hotel Staff am 13. Okt. 2023
Thanks for staying with us. We appreciate your feedback!

6/10 – Okay

Mark

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Play to stay with NO PERKS
Beds were comfortable. Bathroom was smaller than most walk in closets. Breakfast was a JOKE. Bowl of cereal and orange juice. There was a loaf of bread for toast and THAT WAS IT. Over all not bad. And I guess you can say it did have BREAKFAST. Weak showing though
Aufenthalt von 1 Nacht im September 2023
Antwort von Hotel Staff am 7. Okt. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 – Gut

Kevin

Aufenthalt von 1 Nacht im September 2023
Antwort von Hotel Staff am 21. Okt. 2023
Thanks for staying with us. We appreciate your feedback!

6/10 – Okay

David

Geschäftlich gereist
Gut: Personal & Service
A little noisy. Lots of people seemingly live in the hotel and congregate just outside the front door of the hotel.
Aufenthalt von 1 Nacht im August 2023
Antwort von Hotel Staff am 21. Aug. 2023
We are sorry for any inconvenice. However, the reason why there are lots of people is because they are displaced due to the March tornado that our area had. We appericate your business and we hope that you have a blessed day.

2/10 – Ungenügend

Anita

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Worst place ever!
First, the bathroom door was locked from the inside; the toilet had not been cleaned; the toilet was stopped up; I had to get a plunger; tried to shower but the tub was stopped up too. The carpet was filthy. We left as I could not stay there. I turned in the keys and didn’t ask for a refund. What a waste of money and time. I was in town to receive an award posthumously for my father.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Jennifer, Hotel Clerk am 5. Juli 2023
Thank you for your feedback. We will be addressing your concerns. Have a blessed day!

4/10 – Schlecht

Melissa

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The toilet had urine in and on it.
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Hotel Staff am 25. Juni 2023
Thank you for your feedback. We will be addressing your concerns.

8/10 – Gut

Lici

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It’s a decent hotel with friendly staff.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Hotel Staff am 3. Juni 2023
Thanks for staying with us. We appreciate your feedback!

8/10 – Gut

Thomas

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
In the middle of rural MS. Was better than expected
Aufenthalt von 1 Nacht im April 2023
Antwort von Hotel Staff am 23. Mai 2023
Thanks for staying with us. We appreciate your feedback!

8/10 – Gut

Tyneisha

Mit der Familie und kleinen Kindern gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was fine staff was sweet and patient it was just far from a store or any convenient store. Thanks for everything it was a great stay and the beds were amazing.
Aufenthalt von 1 Nacht im März 2023
Antwort von Hotel Staff am 5. Apr. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 – Gut

Janice

Aufenthalt von 2 Nächten im Februar 2023
Antwort von Hotel Staff am 4. März 2023
Thanks for staying with us. We appreciate your feedback!

4/10 – Schlecht

Ann

Geschäftlich gereist
Verbesserungswürdig: Personal & Service und Ausstattung
They claimed to have breakfast. Both mornings there was nothing set up and the coffee was last nights
Aufenthalt von 2 Nächten im Februar 2023
Antwort von Hotel Staff am 13. Feb. 2023
Thank you for your feedback. We will be addressing your concerns.

10/10 – Hervorragend

Don

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Hotel Staff am 9. März 2023
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Tracie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Hotel Staff am 11. Jan. 2023
Thank you for your feedback. So glad that you enjoyed your stay with us. We look forward to your next visit.

8/10 – Gut

Elane

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2022
Antwort von Hotel Staff am 26. Nov. 2022
Thank you for your review. We look forward to you visiting with us again!

6/10 – Okay

Ruth

Gut: Sauberkeit und Personal & Service
No wash cloths or hand towels in our room the first day, alth
Aufenthalt von 1 Nacht im November 2022
Antwort von Hotel Staff am 19. Nov. 2022
Thank you for your feedback. We will be addressing your concerns.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Some meh stuff but would recommend
Had a great stay overall. The breakfast was okay, standard hotel stuff.Unfortunately the dispenser for the apple juice and OJ was not working so it was hot. And there was no butter even with bread and waffles being available. The hotel kinda seemed like they got all the furniture and stuff at a sale from a hotel 20+ years ago that closed down. But more importantly the staff were very friendly and personable all around. No one disturbed us during our stay. If we needed anything it was readily available. I would stay again in a heartbeat. I was comfortable and felt perfectly safe and fine.
Aufenthalt von 3 Nächten im Oktober 2022
Antwort von Hotel Staff am 18. Okt. 2022
Thank you for your feedback. We are changing a lot with our breakfast, under new owner and management. Sorry for any inconvenience. We are addressing your considers. We appreciate your business.

6/10 – Okay

harriett

Mit der Familie gereist
Verbesserungswürdig: Komfort des Zimmers
In need of remodeling
The beds were not comfortable at all only 2 breakfast options waffles or cereal oh and they had yogurt and they didn’t service our room at all
Aufenthalt von 2 Nächten im Oktober 2022
Antwort von Hotel Staff am 18. Okt. 2022
Thank you for your feedback. We will be addressing your concerns.

4/10 – Schlecht

Maureen

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
When I checked in, very rude treatment. I did get the name of the woman at the desk. (Bessie) After staying one night, we saw cockroaches in the room. I was moved to another room down a different hallway. I was told that the wing I was initially at, is reserved for construction workers and other customers aren't put there. I was moved to another room, and the air conditioner didn't work. So, I was moved to a third room. The only person kind to me during the entire stay was Brittany. I'm not sure if an exterminator ever goes through the inside of the Heritage Inn as you could clearly see bugs in rooms. Rooms were very dirty. Very disappointed in the lack of a welcome.
Aufenthalt von 3 Nächten im September 2022
Antwort von Management am 5. Okt. 2022
We're sorry for any inconvenience. We appreciate your feedback. We will be addressing your concerns.

10/10 – Hervorragend

Gail

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Service received by staff
Aufenthalt von 2 Nächten im September 2022
Antwort von Hotel Staff am 4. Okt. 2022
We appreciate your feedback. Thank you for your business.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im September 2022
Antwort von Hotel Staff am 22. Sept. 2022
We appreciate your feedback! Thank you for your business!

8/10 – Gut

Jonathan

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2022
Antwort von Hotel Staff am 15. Sept. 2022
We appreciate your feedback! Thank you for your business!

10/10 – Hervorragend

Christopher

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2022
Antwort von Management am 12. Sept. 2022
We are so happy that you enjoyed your stay, and we look forward to your next visit. Thank You

2/10 – Ungenügend

Donna

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A/C units on exterior are badly rusted and the bricks around them are falling out. Took 5-6 minutes for staff to respond to the bell at the front desk. Mattresses are obviously cheap and extremely uncomfortable.
Aufenthalt von 2 Nächten im August 2022
Antwort von Manager am 22. Aug. 2022
Good evening, we apologize that your stay was less than enjoyable. It is our aim to make our guests as comfortable as possible. We will take into consideration the nature of your complaint. Thank You

4/10 – Schlecht

Audriana

Verbesserungswürdig: Personal & Service
Front desk charged me extra for upgrading my room which was $16.00 plus the room free! And I’m a god member
Aufenthalt von 1 Nacht im August 2022
Antwort von Manager am 15. Aug. 2022
Good morning, all upgrades are subject to an extra charge. Thank you for staying with us. Have a great day!

4/10 – Schlecht

James

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The people were that worked there that we encountered were friendly and polite. The room however was not what we expected. We killed numerous roaches that came out behind a mirror on wall .
Aufenthalt von 4 Nächten im August 2022
Antwort von Management am 12. Aug. 2022
Thank you for your review. The matter at hand has been addressed and handled. Thank You

4/10 – Schlecht

Roger

Geschäftlich gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Declining
I have stayed here several times over the years . It has declined . No iron or board. Above the shower tub you could see clearly the Sheetrock tape. I was there to speak at a Funeral and it was at 2:00pm. I asked for leniency to stay until 1:00pm. (There were hardly any other customers). I was told I could stay until noon and then I could wait in the lobby. So I did. Overall just not the professional atmosphere I have experienced in the past. Just because you asked.
Aufenthalt von 2 Nächten im August 2022
Antwort von Jennifer am 8. Aug. 2022
Thank you for your feedback. We will be addressing your concerns.

6/10 – Okay

Rick

Geschäftlich gereist
Gut: Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im August 2022
Antwort von Management am 5. Aug. 2022
Thank you for your feedback. We look forward to you visiting with us again!

6/10 – Okay

Cindy

Mit der Familie gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Everything was fine except the ice machine was broken. This was very inconvenient for us.
Aufenthalt von 4 Nächten im Juli 2022
Antwort von Hotel Staff am 1. Aug. 2022
Thanks for staying with us! We are working as hard as we can on getting the issue handled. We appreciate your feedback! We apologize for the inconvenience.

8/10 – Gut

martis

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Hotel stay
The sroom was basic and price friendly..the room did not have usb port charging stations. No irons in room had to get from front desk....staff was friendly...overall it was not bad..perfect location right next to a great golf course...River Birch Golf Course.
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Hotel Staff am 25. Juli 2022
Thanks for staying with us. We appreciate your feedback!

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
I was very disappointed in my stay. I had to change rooms. When changed rooms there we ants in room had to keep sprayed. The complementary breakfast was very limited. I had to keep asking for bath towels and was clothes. The worst of all is it was tan down it use to be beautiful. I doubt I would stay again.
Aufenthalt von 4 Nächten im Juli 2022
Antwort von Bessie am 14. Juli 2022
We will address the issues. We thank you for your feedback.

2/10 – Ungenügend

Steve

Aufenthalt von 1 Nacht im Juni 2022

6/10 – Okay

Cornell

Mit der Familie gereist
Gut: Personal & Service
Well it started off wrong because I was under the impression all the rooms were smoke free and they are not! So they gave me 2 smoking rooms but they did accommodate us with non-smoking and a free room. My other issue was both ice machines was broke it was right.
Aufenthalt von 2 Nächten im Mai 2022
Antwort von Jennifer, Desk Clerk am 11. Juni 2022
Thank you for your feedback. We will be addressing your concerns. We appreciate your business.

4/10 – Schlecht

Gregory

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Run down, dilapidated.
Aufenthalt von 2 Nächten im Mai 2022
Antwort von Manager am 11. Mai 2022
Thank you for your feedback. We will be addressing your concerns.

8/10 – Gut

Bessie

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
Nice distance to travel to golf course - safe
Aufenthalt von 3 Nächten im April 2022
Antwort von Manager am 5. Mai 2022
Thank you for your feedback. We look forward to you visiting us again!

4/10 – Schlecht

Jeff

Geschäftlich gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
We had two rooms with two queen beds and there were only two towels and two washcloths per room! The towels weren’t replaced either night and the rooms were not cleaned after the first night. I wanted to pay cash for the rooms but the desk clerk said they only accept 20’s for cash payment. The total was $375 and I had $400 and they would not take it.
Aufenthalt von 2 Nächten im Mai 2022
Antwort von Manager am 4. Mai 2022
Good morning, I'm sorry that your stay was less than favorable. I'm not sure if it was, but our housekeepers will not enter your room if the do not disturb is out. You can always get towels from the front desk. We do not keep large sums of cash on site, which is why we don't take anything larger than a 20. Again, I apologize for any inconvenience that this may have caused. We hope that we can accommodate your lodging again. Thanks

10/10 – Hervorragend

Brian

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay and close to work location.
Aufenthalt von 1 Nacht im Januar 2022
Antwort von Manager am 18. Jan. 2022
We are glad that you enjoyed your stay here and look forward to seeing you again! Have a blessed day!