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Avis sur St Marys Gate Inn

St Marys Gate Inn
London Road, Arundel, ENG

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 230 avis sur 482." "
Note des voyageurs de 8 (Bien), d’après 171 avis sur 482." "
Note des voyageurs de 6 (Satisfaisant), d’après 61 avis sur 482." "
Note des voyageurs de 4 (Médiocre), d’après 18 avis sur 482." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 482." "

8,6/10

Propreté

9,0/10

Personnel et service

8,4/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements
qualité de l'accueil situation géographique rapport qualité-prix
Séjour de 2 nuits en octobre 2019

10/10 Excellent

Andrea

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great experience, the staff were extremely welcoming and in fact went over and above to ensure a pleasant experience.
Séjour de 1 nuit en mai 2024

8/10 Bien

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Chelsea

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing service lovely rooms would defiantly stay again
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Ian

Voyage en famille
Cold showers and unable to deliver breakfast as promised
Séjour de 2 nuits en avril 2024

4/10 Médiocre

Mrs G.

Séjour de 2 nuits en avril 2024

4/10 Médiocre

Mrs G.

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very disappointed as rooms not cleaned daily, beds not made properly. We had been told in advance there was no food available including breakfast, but the place was closed most of the time and felt like there was no care or thought for any guests. 3 rooms booked for 3 nights.
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

PAmela

Voyage en couple
Les points forts : Personnel et service
Arundel is a lovely town to visit. The accommodation was in a great location.The pub is lovely. The staff are great and we enjoyed our breakfast. Our only problems are that the room had dog hairs which was off putting and the shower water was tepid. The pub is closed on Mondays so there was no breakfast. This was disappointing because we were not informed, nor was it factored in the price.
Séjour de 2 nuits en mars 2024

10/10 Excellent

Jamie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great value for money
Séjour de 1 nuit en mars 2024

10/10 Excellent

Claire

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gem of a place
Really enjoyed our 2 night stay. Warm, friendly, and efficient check-in. Parking. Room very spacious, comfortable, quiet with snart TV. Great pub and the location is perfect. The cooked breakfast, especially the sausage, was delicious.
Séjour de 2 nuits en février 2024

6/10 Satisfaisant

Peter

Les points forts : Propreté, personnel et service, confort de la chambre
Weekend away
Friendly and helpful staff but unfortunately we were not told beforehand that the restaurant was shut and although they did make us a cooked breakfast for the Saturday and Sunday morning the pub itself is shut all day Monday so no breakfast was provided. The room was cold when we arrived and we had to ask for the heated towel rail to be turned on in the en suite. The room was in need of a bit of TLC and were given the impression that this would be done later in the year. The bed was comfortable though and the shower was good. Ideal location for exploring Arundel and nice to be slightly out of the high street.
Séjour de 3 nuits en février 2024

10/10 Excellent

Monique

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice room. Lovely view right next to the Cathedral

8/10 Bien

Rachel

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very convenient and welcoming
Séjour de 2 nuits en février 2024

10/10 Excellent

Sarah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
💯 would stay again.
Absolutely fantastic. great value ,breakfast was lovely.
Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good place to stay for exploring Arundel. I would have given more stars but unfortunately there was no breakfast. This was meant to be included, but no-one around in the morning. No response to me subsequent message either
Séjour de 1 nuit en décembre 2023

8/10 Bien

Kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024

6/10 Satisfaisant

Terase

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
I booked this hotel as it had a restaurant but told on arrival it was closed. Also tried to get Internet but after putting in the code there was no Internet available. Breakfast was far too late had to be in a meeting at 9 doesn't start until 9. No body there when I checked out at 8.30 so had to just post the key through the letterbox but was very clean and comfortable so I would just advise don't book if you're on a business trip. If you're on holiday it will be great. Also after booking please advise no restaurant as I really didn't want to go and find dinner thanks
Séjour de 1 nuit en janvier 2024

8/10 Bien

Andrew

Séjour de 1 nuit en janvier 2024

10/10 Excellent

Andrea

Séjour de 2 nuits en janvier 2024

10/10 Excellent

Will

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great experience here. The new staff team really looked after me, from when I arrived until I left. I was greeted by a very polite and professional young member of staff who got me checked in quickly and showed me where the rooms were. The atmosphere in the pub was great so I went straight back in for a drink! Really good breakfast made fresh. I got some local tips and advice on places to visit too from the staff that all worked out perfectly! Thank you very much St Marys Gate!
Séjour de 2 nuits en janvier 2024

8/10 Bien

MISS

Séjour de 1 nuit en janvier 2024

8/10 Bien

Jason

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Romantic break
Hotel booked for romantic getaway, excellent area to stay in just a short walk into town. Room clean and comfortable with everything needed. Shower a bit useless head needs sorting coffee maker great idea and parking directly outside. Bed very comfortable indeed. Right next to pub with open fire so perfect. A few mishaps booked 3 nights b&b but only got 2 breakfasts because one was on new years day and pub was closed so not brilliant and could have done with a daily room check cleanup as had to keep asking for clean cups toilet rolls etc. Had a great time there but new years eve the pub was very busy and lots of lads out the back of pub by the rooms getting very drunk and loud and being sick right outside the door had to ask them to move away several times but not great idea having that area there so close to the rooms. Overall was worth it we enjoyed our stay. just sort out those mishaps😉
Séjour de 3 nuits en décembre 2023

8/10 Bien

RL

Voyage en groupe
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Good pick
Pleasant staff and good value mid range hotel in an excellent location.
Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

Ian

Les points faibles : Propreté et personnel et service
Average stay
We booked for New Year’s Eve as it suited our needs and the price was good and included breakfast, which was confirmed by The St Mary’s Gate Inn directly. When we arrived we checked in and were taken to the room only to be told that breakfast was not included and we should have been informed but we were not, we were told breakfast was included. The room was tired and needs better cleaning and the bathroom towel rail did not work so the bathroom was cold so did not shower. On check out nobody was around and the pub was closed and locked up with no key drop with no instructions so we had to leave the key in the room and pull the door shut. We wouldn’t stay here again.
Séjour de 1 nuit en décembre 2023

4/10 Médiocre

Jarrod

Les points faibles : Propreté et personnel et service
Poor New Year visit
Booked two nights for NY Eve and Day with breakfast. Was informed on arrival there would be no breakfast on NY Day as they never provide, despite this being confirmed on the booking, and pre arrival call. No food on other days as no kitchen staff, bar closed early all with no advance notice. NY Eve someone was sick outside our entrance door (was from the car park not an indoor corridor) and this stayed there 24 hours before being cleaned. Whole impression of couldn't care less......
Séjour de 2 nuits en décembre 2023

8/10 Bien

Helen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good, but not perfect.
Comfortable bed. Room wasn’t ready on check - in, but we had a free drink whilst waiting. Powerful shower. Towel rail efficient. Clean bedding and towels. Warm . Electrics and internet cable suspect. Wi-fi connection intermittent.Loo roll holder missing. Loo seat loose. Dusty blinds. Poor staffing levels owing to sickness meant it was closed two nights and no routine service. Needs two bedside tables and lamps rather than redundant chair. Considering it is dog friendly, no consideration as to the dogs needs- washing up food bowls and tinned food storage. A fridge would be good.
Séjour de 6 nuits en décembre 2023

8/10 Bien

Martin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

8/10 Bien

Debra

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Lorraine

Les points forts : Propreté, personnel et service, confort de la chambre
Mary’s Gate Inn
Second time we have stayed here. Lovely pub, friendly staff. Breakfast was really good. Rooms basic but very clean, would definitely come back.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

arun

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay, comfortable room, friendly staff, attached pub has good food. Excellent breakfast. Awesome location to explore Arundel.
Séjour de 3 nuits en octobre 2023

8/10 Bien

Sheila

Voyage en groupe
Les points forts : Personnel et service
Staff great and excellent breakfast. Good value stay. Arundel excellent
Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

SHARON

Les points forts : Confort de la chambre
Les points faibles : Propreté
A little disappointing
The location was excellent in relation to closeness to the village. The accommodation could have been better as we had no hot water in the shower form the Thursday that we arrived till the Saturday before we left after the whole shower got replaced. The furniture had a covering of mildew/damp/mould and really needed attention although it was fit for purpose. The pub was comfortable and staff were polite and the breakfast was very nice.
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Philip

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great welcome upon arrival. Room very clean and rather quaint, recently decorated. Bathroom well appointed great pressure from shower. Bar and restaurant just perfect food fabulous breakfast yo die for. Thank you to all staff
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Pavel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
great place, good price
great price, you get more than average compared to other option in that area amazing atmosphere of an old pub in the centre of the medieval town
Séjour de 1 nuit en octobre 2023

8/10 Bien

Russell

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Room5
We had a great time, just like to say thank you to all the staff 👍
Séjour de 3 nuits en octobre 2023

10/10 Excellent

Mel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
St Mary’s gate
Great location opposite the cathedral very comfortable parking on site and generous breakfast
Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

Elaine

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Hilly
Séjour de 3 nuits en septembre 2023

6/10 Satisfaisant

Paul

Les points faibles : Infrastructures et conditions de l’hébergement
Hit & miss
Convenient location, let down by the noisy plumbing which meant we needed earplugs for a decent nights sleep. Very difficult to set the shower temperature which was acknowledged by a sign on the en-suite door, which of course you don’t see until you arrive. Breakfast quality variable - first day was cooked to perfection, 2nd day not so good (bacon & mushrooms undercooked, sausage over cooked).
Séjour de 2 nuits en septembre 2023

8/10 Bien

Elaine

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good accommodation
Nice quiet accommodation in a lovely part of Arundel. Staff really friendly and helpful. The shower in one of the rooms was a little weak and without air conditioning the rooms were very hot during the heatwave we have just had. But overall good accommodation and would definetly book again.
Séjour de 4 nuits en septembre 2023

10/10 Excellent

Michael

Séjour de 1 nuit en septembre 2023

10/10 Excellent

Deborah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were wonderful and so helpful. We had requested an early check in as going to a wedding and this has been sorted and our room was ready when we arrived. The weekend we were here there was a festival in Arundel so parking was a nightmare but we had a space at St Mary's within half an hour. Slept very well the bed was very comfortable and breakfast was great and very welcome and lots of fresh coffee on tap. Overall a great place to stay and would certainly come back again.
Séjour de 1 nuit en août 2023

10/10 Excellent

Paul

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Must stay
Great atmosphere friendly staff and great location will definitely stay again!
Séjour de 1 nuit en août 2023

10/10 Excellent

Rosi

Séjour de 2 nuits en août 2023

10/10 Excellent

Stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Recent change of management. Friendly staff
Séjour de 1 nuit en août 2023

8/10 Bien

John

Voyage en famille
Nice quiet position
Séjour de 1 nuit en août 2023

10/10 Excellent

Jane

Séjour de 1 nuit en août 2023

10/10 Excellent

Philip, London

Séjour de 1 nuit en août 2023

10/10 Excellent

Sally

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2023

8/10 Bien

Jane

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en août 2023

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en juillet 2023