I have used VRBO,I have never had an experience like this. So sad as I was on a vacation with my children. Check in day arrived I was reminded no less than 3 times to take the garbage out once I arrived!! Seriously!! Strange request. We arrived an hour prior to check in,I texted the host to see if we could enter the property. No, not allowed but I could take the prior guests garbage out! Once we entered there was a large load of items in the dryer, but again we had to take care of this but couldn’t enter the property an hour early. There were gnats/bugs all over the pillows/bedding upstairs. I understand some of that, you are in a forest location but this was awful! We filled the refrigerator with our groceries,be SURE to purchase everything you need prior to arrival the town has no grocery store!!!! Around 10:00pmthe power went out..My son and I drove around in the dark trying to find WiFi to call the host. The host sent a message about the generator and a how to YouTube video. I called the host and he said don’t worry it will be back on in a couple hours, he said “at least it didn’t go off in the morning while you were trying to make coffee” REALLY!!? Host said call it and load up and find a place to stay he will refund our stay of 4:00pm-10:00pm ..4th of July wknd!! 8 hours later power came on! We had no air conditioning, no window upstairs to open because the air conditioner was in it. We LOST ALL OUR GROCERIES. Host stated he would refund the night NEVER HAS!!!!!!!!!!