4/10 Médiocre
chantal b.
7 sept. 2025
Les points forts : Propreté
In all fairness, red flags should be raised about this property. First, while it is on VRBO, it is managed by Cleanbnb who does not have the service standards of VRBO. For example, in this apartment, where there is no AC and you cannot sleep with the windows open because of the noise, the (somewhat) mitigating measure is fans in each room. One of the fans was broken making the room unbearably hot. When we reached out to ask for a replacement, we were told it was “not indispensable”! Yes, it is - that’s why the fans are there. Shouldn’t the provided equipment work? The second red flag is the state of neglect of this property: on the terrace, which has nothing to shade from the sun and is therefore unusable all day, one of the chairs is broken and therefore unusable. We relied on the bench you see on the photo but it is so old and scorched by the sun that it leaves white dust all over you when you sit on it! Forget about the lovely picture with the flower pot on the table…Another red flag is how poorly furbished it is: the cork screw is broken (really?No one noticed that before we arrived to make sure it was replaced? ), there are no coffee spoons, no serving bowls for pasta or salad, no drying towel, the Napoletana stove top coffee maker is for one person only (it’s a three bedroom flat!) and the bedding is awful. Finally, it should be indicated how noisy it is because it is on the Corso. Sadly, we were relieved to leave and I feel badly that I brought my family there.
chantal b.
Séjour de 5 nuits en septembre 2025