Studio Deluxe (Monastiraki)

Avis sur Enattica Monastiraki Living

3.5 out of 5
Enattica Monastiraki Living
Mitropoleos 43, Athens, Attica

Avis

6,8
Note des voyageurs de 10 (Excellent), d’après 11 avis sur 39." "
Note des voyageurs de 8 (Bien), d’après 11 avis sur 39." "
Note des voyageurs de 6 (Satisfaisant), d’après 6 avis sur 39." "
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 39." "
Note des voyageurs de 2 (Horrible), d’après 7 avis sur 39." "

7,6/10

Propreté

6,6/10

Personnel et service

8,6/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Confortable, très bien situé. Seul bémol ne propose pas de petit déjeuner.
Séjour de 3 nuits en septembre 2020

8/10 Bien

Cédric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Au centre des visites
Hotel tres bien situé. Tout se fait à pied. Par contre mal insonorisé, prevoir boule quies
Séjour de 4 nuits en juillet 2019
Réponse de Monastiraki Residences le 26 juil. 2019
Dear Mr. Cedric, We would like to thank you for choosing Monastiraki Residences by Livin Urbban for your stay whilst in Athens. It is our pleasure to hear from our guests that they have enjoyed our property and especially our prime location in the heart of the city. We hope that we will accommodate you on your nexxt visit. Kind regards, Monastiraki Residences

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Ce qui m a plut c est le côté appartement indépendant, le smartphone avec appels, messages et internet illimité en Europe, au cœur d un quartier animé.
Séjour de 3 nuits en mai 2019
Réponse de Monastiraki Residences le 26 juin 2019
Dear Guest, We would like to thank you for choosing to stay with us whilst in Athens. It is our pleasure to hear that you have enjoyed our central location, our clean and spacious rooms and the free to use mobile phone in all of our rooms that offers free calls and free 4G. We hope to accommodate you again on your next visit to Athens. Kind regards, Monastiraki Residences

10/10 Excellent

Anders S

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de rapidbounce on behalf of Enattica Monastiraki Livi le 27 sept. 2023
Dear Anders,Thank you immensely for the perfect score of 10 out of 10 on Hotels.com!We are elated to know that you had a wonderful experience with us. It's always heartening to receive positive feedback, as it reinforces our commitment to providing the best possible service and experience for our guests.Should you choose to stay with us again in the future, we promise to continue exceeding your expectations. Thank you for trusting us with your stay, and we look forward to welcoming you back soon!Warm regards,rapidbounce on behalf of Enattica Monastiraki Living

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place to stay. Walkable area, and great rooftop restaurant with a view of the Acropolis.
Séjour de 2 nuits en septembre 2023
Réponse de rapidbounce on behalf of Enattica Monastiraki Livi le 18 sept. 2023
Hello David,Thank you for the stellar rating and the positive feedback. We're delighted to hear that you enjoyed your stay, particularly the walkable area and our rooftop restaurant with the picturesque view of the Acropolis. We pride ourselves on providing a memorable experience and it sounds like we were able to do just that for you.We hope to welcome you back soon for another pleasant stay at our establishment.Warm regards,rapidbounce on behalf of Enattica Monastiraki Living

4/10 Médiocre

Gary

Les points forts : Propreté et personnel et service
Hard to find and tiny, but great area
Was almost impossible to find because door to hotel is small, not obvious from the street where a taxi will drop guests, has no obvious sign, and opens to an alley that vehicles can’t access. The room was cramped. No door on shower in tiny bathroom, so water went everywhere. However, location is great for strolling, shopping, eating, and viewing acropolis from below and ruins within minutes’ walk.
Séjour de 1 nuit en juin 2023
Réponse de rapidbounce on behalf of Enattica Monastiraki Livi le 16 juil. 2023
Dear Gary,Thank you for your feedback. We sincerely apologize for any difficulties you had in locating our property. Your comments are really important to us and we will take them into consideration to improve the visibility of our entrance and ensure more detailed directions for our future guests.We're sorry to hear that the size of the room and the shower setup did not meet your expectations. We do our best to describe and photograph our rooms accurately, and we apologize if it wasn't to your satisfaction.Despite these issues, we're glad you enjoyed the excellent location and easy access to local attractions. We appreciate your understanding and we hope we'll have the opportunity to serve you better in the future.Best regards,rapidbounce on behalf of Enattica Monastiraki Living

10/10 Excellent

Tamer

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mars 2023
Réponse de Maria Vasilopoulou-Rapidbounce on behalf of Enatti le 22 mars 2023
Dear Tamer ,Thank you for taking the time to share your experience.We are pleased to learn that you had a wonderful stay at our property and that you found the facilities and services offered to your liking! Your feedback will be communicated to our team members.Once again thank you and we look forward to welcoming you back!Kind regards,Maria Vasilopoulou-Rapidbounce on behalf of Enattica Monastiraki Living.

4/10 Médiocre

Atanasios

Voyage en groupe
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Sehr ringhörig und sehr laut. Roomservice klopfte schon wie verrückt, morgens um 9Uhr. Bettwäsche wurde nicht gewechselt, die ganze 6 Tagen nicht
Séjour de 6 nuits en juin 2022
Réponse de Anastasia le 28 sept. 2022
Dear Athanasios,Thank you for taking the time to share your review. We noted with concern that your stay here was not as expected and we would like to sincerely apologize for any inconvenience caused. Your input is noted and taken into serious consideration.We do hope you could give us another opportunity in the future to welcome you back and prove that we can serve you better.With sincere regards,

8/10 Bien

Theodosia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2019

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
De ligging is geweldig! Hetgeen waar wij tegen aan liepen is de beperkte schoonmaak bijv veel rotzooi/stof onder het bed, gebruikte wattenstaafjes die in hoekjes lagen.. De schoonmaakster heeft een tas vieze kleding weggegooid, en vaak hadden de lakens/handdoeken vlekken. Ook is de gehorigheid een minpunt, maar dat is logisch gezien het feit dat je centrum Athene zit.
Séjour de 3 nuits en novembre 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
最高の宿です。すぐ近くスーパーマーケット、シンタグマ駅、モナスティラ広場、部屋のキッチン・冷蔵庫・テレビかつ静かは理想的でした。受付Georgeさん、ギャランティ前金の請求なく、tel番号の名刺をくれ親切でした。Bagpackerお勧めです。受付場所がKarori道り200m離れているが少し難です。
Séjour de 4 nuits en octobre 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2019

10/10 Excellent

Manos

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2019

8/10 Bien

Diviya

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Propreté
Average
Was pleased with my stay, room was good! The only thing I loved about it is the location! Location is worth the money. Apart from that, room was cleaned properly before we came, but that’s fine. Toilet had a weird smell, okay fine. Was upset us was, the room was cleaned after our first night and the door was not closed.
Séjour de 2 nuits en juillet 2019
Réponse de Monastiraki Residences le 17 juil. 2019
Dear Diviya, We would like to thank you for your preference in our property. We are happy that you have enjoyed with our prime location in the heart of the city and our rooms. We have addressed your comment directly with our housekeeping department to find out exactly what happened. We wish that you may enjoy another stay with us on your next visit to Athens.

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Modernas instalaciones. Pero sin la posibilidad de contacyo humano con nadie de la empresa
Séjour de 3 nuits en mai 2019
Réponse de Monastiraki Residences le 26 juin 2019
Dear Guest, We would like to thank you for taking the time and write your feedback about your stay with us. We are happy to hear that you have enjoyed our property in total and our facilities. We hope to welcome you again in any of our properties around Athens. Sincerely, Monastiraki Residences

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Modernes Zimmer mit Selbstversorger-Ecke inkl Geschirr - tol: ein eigenes Smartphone zum Mitnehmen für Urlauber, kein Ckeck-out an der etwas entfernten Rezeption nötig Nicht so doll der Internetempfang (etwas schwankend) und der Tv_empfang nicht griechischer Sender
Séjour de 4 nuits en avril 2019
Réponse de Monastiraki Residences le 26 juin 2019
Dear Guest, We would like to thank you for staying at the Monastiraki Residences whilst in Athens. It is our pleasure to hear that you have enjoyed our modern and clean rooms and the free to use mobile phone with free international and local calls and free 4G network. We have noted your comment about the WiFi and TV signal and we have addressed it direclty to our IT department for solution. We hope to accommodate you again on your next visit. Regards, Monastiraki Residences

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Terrible like a used toilet
Terrible. Smells like a toilet. Inaccurate on facilities in room. Rude staff. Inconvenience to locate reception as it is in another location....? Shockingly bad!!!
Séjour de 1 nuit en avril 2019

2/10 Horrible

Zoe

Les points forts : Propreté
Les points faibles : Personnel et service et confort de la chambre
GET A HOTEL!! Save yourself the trouble and the $$
You have to go someplace else to pick up the keys, it’s a total pain in the but when you are dragging your bags. And the office is only open certain hours. VERY INCONVENIENT!! The studio is fine but not the same as the pictures. No couch. 2 stools. A very uncomfortable bed.... it’s called the boxsping in the US. Super hard. 2 very thin pillows. Thin blanket. 1 English TV channel. Filthy windows that look across on another building. And what really bothered me it that they charge an EXTRA $22.77 a day as a CLEANING FEE!!! Rediculous. I would not stay here or recommend it. You can get a hotel in the same area for the same price. Oh, and the reading light lightbulb was burnt out. Stupid place.
Séjour de 2 nuits en avril 2019

10/10 Excellent

Irene

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tardamos en encontrar la recepción pero todo lo demás, el cuarto, el servicio y la ubicación estuvieron excelentes.
Séjour de 2 nuits en mars 2019

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Basic but nice hotel. Clean with good equipment. The only con was that it was very loud at night. Then again it's located in the city centre close to bars and turist attractions so I guess nothing can be done. Tip: add earplugs to the room. Would help big time! Other than that I would recommend
Séjour de 3 nuits en novembre 2018

6/10 Satisfaisant

Bonnie, Hong Kong

Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Booked for 2 nights. Have to get the key from a 10 mins walking distance building, the staff are nice and helpful. Charged us 20 euro per night for cleaning fee (in total we paid 40 euro), but there's no cleaning service on the 2nd day, after communication the staff refunded us 20 euro. Location are great, easy access to the metro and nearby site seeing point. Not a quiet place to stay, as it's located in the heart of the town. Only a thin blanket provided and it's a bit cold at night, have to use our own scarf during our stay.
Séjour de 2 nuits en octobre 2018

2/10 Horrible

Hideharu

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Totally terrible staying there. no one come to airport even though I confirmed this both mail and phone many times, Also cleaning staff got inside before checkout time, and ate my snacks and drinks while I’m eating breakfast outside. I don’t understand it and no more staying here.
Séjour de 2 nuits en novembre 2018

6/10 Satisfaisant

Cathy, Vancouver, BC

Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Location is great and room is reasonably modern however the check in is at a different addresss and it’s awkward to get from one to another with suitcases.
Séjour de 2 nuits en octobre 2018

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Die Lage ist gut allerdings ist der Eingang in einer dunklen Gasse. Es ist sehr laut vom Verkehrslärm her und es wurde gerade die neue rooftop Bar eröffnet - Zugang durchs Treppenhaus. Die Einrichtung ist funktional und vollständig aber sehr abgenutzt.
Séjour de 3 nuits en octobre 2018

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Confort de la chambre
Near main street, need improvement on maintenance
Check in counter is 10-15mins away from the room, it is not easy if u carry with heavy luggage. I reserved a non smoking room,but ends up the room is full of smoking smell. The room design is new and modern, but maintenace was not good. We found a sock left on the floor and tables are with water stain when we check in. The residence was near to the main street and attraction site, thus good for those who look for convenience but not having high expectation on room condition.
Séjour de 4 nuits en septembre 2018

10/10 Excellent

nerea

Repetiría sin dudarlo
Todo perfecto. Situado en pleno centro, muy limpio todo. El personal muy amable, pero hay que ir a coger las llaves a 5min del apartamento. Volvería a repetir sin duda. Hacen la habitación cada día.
Séjour de 3 nuits en septembre 2018

6/10 Satisfaisant

Lora

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
communication was terrible the room smelled dank location was great housekeeping was mediocre
Séjour de 5 nuits en septembre 2018

10/10 Excellent

Tara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The place was superb! They even give you a free phone to use while you're there. Bed and shower were both incredible as well.
Séjour de 1 nuit en août 2018

4/10 Médiocre

Lu, Venezia

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ingrasso fatiscente in mezzo a rovine non storiche
I mini alloggi sono stati ricavati all interno di un palazzo... Non in ottimo stato...esteriormente. Direi fatiscente..... L arredamento è semplice ed essenziale ma di scarsa qualità destinato a deteriorarsi in breve tempo... La lastra della doccia già si spostava.... Scarsa pulizia.... La posizione unico lato positivo se considerate che dovete andare a recuperare le chiavi a circa 10 minuti di distanza..... Leggete bene.... Alla fine troverete che il prezzo... Viene maggiorato di minimo 20 euro..per l alloggio più piccolo .. Per le pulizie.......
Séjour de 1 nuit en août 2018

2/10 Horrible

Matthias, Hamburg

Les points faibles : Personnel et service et confort de la chambre
Reinigung kostet 20,00 Eur pro Tag
Das grenzt schon an Betrug wenn für Mülleimer leeren 20,00 Euro pro Tag verlangt werden. Die müssen auch vor Ort bar bezahlt werden und es gibt auch keine Quittung dafür.
Séjour de 3 nuits en juillet 2018

8/10 Bien

Thomas W

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Maybe the Best Value Deal Anywhere
This was a surprisingly good room value. Very new, well located, The key is to get the logistics right for picking up the key at the office building which is a 10 minute walk from the actual apartment.
Séjour de 1 nuit en juillet 2018

6/10 Satisfaisant

Edgar, Austin

Les points forts : Personnel et service
The bed was harder than I anticipated. The ac POURED out water, but eventually stopped. To get the keys you have to go to a separate building. They do not respond to the message system on Expedia , or reply to emails.
Séjour de 2 nuits en juillet 2018

10/10 Excellent

sarkis, Boston

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The place was clean and at a good location. The only inconvenient was that you have to pick up the keys at a different location, because the residence is at another location. We stayed at this location for one night because we needed a place to rest for the night before we took a flight to go back home. There is 20 euro charge for cleaning fee. I didn't like that we had to pay for the cleaning. They should have incorporated with the room price instead of charging you after you check in. Otherwise we liked the facility and the location.
Séjour de 1 nuit en juillet 2018

10/10 Excellent

Renata

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Muito bom
Muito bom, com mercado a meia quadra e muito perto dos restaurantes e lojas, amei! Só fique atento que tem 20 euros de taxa de limpeza por dia, eu não tinha lido isso.
Séjour de 3 nuits en juillet 2018

8/10 Bien

Rafael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Quando reservei, não havia ficado claro como seria o local. Os quartos ficam em um andar de um prédio, você deve pegar a chave em um outro endereço e depois ir para o endereço do quarto. Quando fiz a reserva, não li que eu deveria pagar 20 euros por noite para a limpeza. Por mais que eu não tenha lido, ainda assim, achei um absurdo o valor.
Séjour de 2 nuits en juin 2018

2/10 Horrible

Emilya

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Personnel et service
Séjour de 1 nuit en juin 2018

6/10 Satisfaisant

H, USA

Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Not safe, weird property
Check in was strange. The office to check in was several blocks away they did not mention this in the ad. At the office they asked for a €20 “cleaning fee” for one night. No other hotels had a surcharge this steep for one night. I stayed elsewhere in Greece for a week and had an additional fee of €7. The room was updated and had new furnishings. Over all, pleasing to the eye. Once we went to bed we noticed the issues. The noise on the street was obnoxious. There was a homeless person yelling at someone, a dump truck and a motorcycle that made quite a bit of noise and lots of foot traffic. There was a dot that was to remain locked on the first floor, however was open all nothgnas the building is not only used for this property. I wouldn’t recommend this “hotel” to a friend.
Séjour de 1 nuit en juin 2018

2/10 Horrible

Angelaton, España

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Muy difícil encontrar la ubicación, sin carteles, después de encontrarlo nadie abría la puerta, llame por teléfono al hotel y me hicieron caminar 10 cuadras con las maletas a cuestas a buscar la llave de la habitación. Una vez allí habiendo ya pagado por adelantado a través de Expedia, me hicieron pagar 20€ diarios por la limpieza de la habitación. Realmente deplorable la atención y un robo a todas luces a los turistas. Expedia no debería ofrecer estás estafas de algunos hoteles.
Séjour de 1 nuit en juin 2018

2/10 Horrible

Susanne, Berlin

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Die Unterkunft stand leider nicht zur Verfügung und die angegebene Adresse war auch nicht korrekt. Nach längeren Suchen fanden wir den Vermieter, der uns eine Ersatzunterkunft anbot. Diese war akzeptabel, aber eben nicht die gebuchte. Das war insgesamt ziemlich ärgerlich, auch wenn wir trotzdem schöne Tage in Athen hatten. Monastiraki Residence ist also nicht zu empfehlen.
Séjour de 7 nuits en juin 2018