2/10 – Ungenügend
Ian W.
17. Okt. 2025
Verbesserungswürdig: Sauberkeit
The issue with our stay was being hosted by a Verbo host that wants hospitality industry money for short term rentals, but doesn't understand that listing a home on Verbo or means your guest are going to utilize the basic materials that you provide during there stay. The first red flag was that during our stay the thermostat had a lock on it, and we were not able to comfortably set the temperature through out the day given the fact it was approaching fall weather that fluctuate through out the day, we had to text the host to change the temperature ever time we needed the temperature adjusted. So out of frustration with that process, many days we just tried to deal with the temperature. Second red flag was the over communication and intrusive messages during our stay. We got another message basically telling us we would have "maintenance" visit once or twice a week, that the person would knock first and then let them selves in. That was just very uncomfortable and unwarranted demand, so we said No again. Days before it was time to check out, we informed the host that one of the bed frames had broken. She is mad saying that we ruined her linen, but her linens could be in better condition if she had a working washing machine. Bottom line is if you are going to be in the hospitality, then expect people to use your linens, so you should have functioning washing machine and sturdy furniture that people are going to utilize them.This host should reconsider being in hospitality.
Ian W.
Aufenthalt von 28 Nächten im September 2025