Städtereisen Auchencairn

Schöne Unterkunft in der Nähe von Oban City. Tolles Frühstück und nettes Personal.

Eines der besten Hotels, in welchem ich jemals war. Personal liest die Wünsche von den Augen ab,ist extrem freundlich und hilfsbereit. Frühstück fantastisch und unfassbar schön. Auch aus der Bibliothek und der Bar möchte man gar nicht mehr weg.

Historisches Hotel, schöne Lage, sehr abgelegen und ruhig direkt am Loch. Anfahrt über die einspurige Landstrasse passt zu einem Landhotel in den schottischen Highlands. Schönes sauberes Zimmer, gutes Restaurant, guter Service, gemütliche Lounge (mit Kaminfeuer im Juli bei 15 grd Außentemp). Pooltable und Lesezimmer um einen verregneten Tag ausklingen zu lassen. Sicherlich eines der besten Hotels auf unserer Schottlandreise.

Very clean and well decorated cozy property! Close to train stations and downtown. The only misses for us were: 1. The lack of directions on how to operate the washer, dryer combo in the kitchen, the stove, and the other small appliances, & TV. Simple countertop instructions would’ve been helpful and time saving. 2. Pillows on all the beds were severely flattened and the mattresses on both beds were very firm. Otherwise, great property for the price and location.

The room looks nice, and I think the location is good. However, the maintenance could definitely be better. There’s no elevator, and the fan really needs a good cleaning. There were also no instructions on how to use the Google controller, which I think is also the thermostat. After about two hours of going back and forth by email, they finally told me to use the panel on the boiler to adjust the room temperature. As someone from Thailand, I’m not used to dealing with a giant boiler connected to the radiator, so it would have been really helpful to have some clear instructions from the beginning. The cabinet under the TV also looks like it’s about to fall off the wall. They really wanted to fix that, but honestly, I would have preferred them to fix the radiator first. One night, the fire alarm went off, and on another night, I think it was a door alarm that kept going off for about five minutes. What made everything more frustrating was that all communication had to be done by email. It took a lot of back and forth just to sort out relatively simple issues. Overall, the room and location are nice, but the maintenance and communication could definitely be improved.