2/10 – Ungenügend
Francisco C.
12. Sept. 2023
Verbesserungswürdig: Sauberkeit
Great location but ROACH problem
We arrived late Friday night, opened the door, turned on the light and were met with scurrying roaches. We killed about 8 and informed the property manager, Vacasa, who said it would be addressed the next day. There were several texts with them that gave me confidence it would actually be addressed. However, on Saturday, to our knowledge, nothing happened and when we returned that evening, we turned on the lights, and it was worse. We killed over 15 (we lost count) of varying sizes in the kitchen and bathroom. My wife and daughter were horrified. It was late and we didn't have many choices so we killed them all and stayed our last night. I woke up in the middle of the night twice and found roaches in the bathroom. On Sunday morning as we were leaving, we went to put the soap in the dishwasher and we opened it up and there was a roach in it. The place was infested and unacceptable.
So, great location with easy access to the trail, beautifully decorated and nice public spaces but I would not recommend this place until the roach problem is addressed.
Francisco C.
Aufenthalt von 2 Nächten im September 2023