Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 734 avis sur 1321." "
10 – Excellent
734
Note des voyageurs de 8 (Bien), d’après 314 avis sur 1321." "
8 – Bien
314
Note des voyageurs de 6 (Satisfaisant), d’après 132 avis sur 1321." "
6 – Satisfaisant
132
Note des voyageurs de 4 (Médiocre), d’après 87 avis sur 1321." "
4 – Médiocre
87
Note des voyageurs de 2 (Horrible), d’après 54 avis sur 1321." "
2 – Horrible
54
8,8/10
Propreté
8,8/10
Personnel et service
8,4/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
10/10 Excellent
Pierre
6 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel and great staff
Great hotel, very clean. Super friendly staff.
Pierre
Séjour de 1 nuit en septembre 2023
Réponse de Sarai le 7 sept. 2023
We are pleased to read our hotel meet your expectations during your stay.
10/10 Excellent
Anne-Elisabeth
Voyage en couple
22 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff very nice. Hotel very calm and clean. Capitole , Colorado river and lively streets close . We had a nice stay in Austin
Anne-Elisabeth
Séjour de 2 nuits en août 2023
Réponse de Sarai le 28 août 2023
Thank you taking the time to review our hotel and it's great to see a 5 out of 5!!!
8/10 Bien
emmanuel
15 oct. 2022
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Bon emplacement
emmanuel
Séjour de 1 nuit en octobre 2022
Réponse de Lance le 22 oct. 2022
Thanks for staying with us. We appreciate your feedback!
8/10 Bien
Philippe
Voyage en famille
8 août 2022
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Bien situé
Accueil un peu froid, mais hôtel à deux pas des bars et du centre-ville.
Politique de parking de la ville d'Autin à prix très élevés peu sympathique: il n'y a pas d'alternative à la voiture pour se rendre en ville
Valet parking: chers, comme partout. Les clients tournent dans le quartier pour chercher des alternatives meilleur marché
Philippe
Séjour de 2 nuits en août 2022
Réponse de Steven Christakos (Director of Sales) le 11 août 2022
Thank you for choosing the Hyatt House Austin Downtown!
8/10 Bien
Sabrina
24 nov. 2021
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Agréable
L'équipe est chaleureuse et fais en sorte que vous vous sentiez à l'aise. La chambre est très grande. Le plafond avait une fuite alors on m'a immédiatement changé de chambre. Seulement, peut etre la modification n'avait pas été enregistré mais le ménage n'a pas été fait durant mon séjour de 5 nuit. Le petit déjeuner est simple mais la qualité des produits est présente.
Sabrina
Séjour de 5 nuits en novembre 2021
Réponse de Steven Christakos (Director of Sales) le 24 nov. 2021
Merci beaucoup d’avoir choisi le Hyatt House Austin Downtown. Nous sommes heureux d’apprendre que vous avez apprécié votre séjour et sommes très reconnaissants pour les commentaires. Nous partagerons votre expérience avec l’équipe et comblerons nos lacunes. Nous espérons vous accueillir à nouveau à votre retour à Austin!
10/10 Excellent
Voyageur vérifié
3 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Week end d Halloween à Austin
Excellent séjour au Hyatt House d Austin avec du personnel très accueillant et sympathique. Chambre tout confort très calme. Petit déjeuner convenable.
Pas de ménage en chambre à cause du Covid …
Voyageur vérifié
Séjour de 2 nuits en octobre 2021
Réponse de Steven Christakos (Director of Sales) le 3 nov. 2021
¡Muchas gracias por la brillante crítica! Estamos muy agradecidos de que haya elegido el Hyatt House Austin Downtown.
10/10 Excellent
Omar
Voyage d’affaires
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very personable and they made me enjoy a rather hectic work trip.
Omar
Séjour de 4 nuits en mai 2024
Réponse de Valeria le 24 mai 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.
10/10 Excellent
Robert
23 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Robert
Séjour de 4 nuits en mai 2024
Réponse de Valeria le 24 mai 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.
8/10 Bien
Paul
Voyage en famille
19 mai 2024
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
The property was nice, spacious and clean. The staff was fabulous. The breakfast was great. The part we were not prepared for is the sound from outside and how loud it was in our room. The two bars in the back of the building reverberate through the room until midnight on weekdays and 2:00 a.m. the weekend. If you cannot sleep with earplugs, it would be a really long night.
Paul
Séjour de 3 nuits en mai 2024
Réponse de Valeria le 20 mai 2024
Thank you for your honest review regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact the hotel directly.
10/10 Excellent
Margie, Vienna
18 mai 2024
Les points forts : Infrastructures et conditions de l’hébergement
The front desk staff was amazing. When caught in a storm, the staff bright towels and a space heater to help us warm up. Very friendly and accommodating.
Margie
Séjour de 1 nuit en mai 2024
Réponse de Valeria le 24 mai 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.
10/10 Excellent
Heather
16 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms were very spacious, comfortable beds, elevators were fast and the breakfast wasn't half bad. Only complaints would be the bathroom is on the smaller side but understandable since room is bigger. Also the valet lost their keys to lock box that contained our car keys so we were almost late for our daughter's performance. Hotel doesn't offer self parking so your stuck with the $45 a night valet parking.
Heather
Séjour de 1 nuit en mai 2024
Réponse de Valeria le 20 mai 2024
Thank you for your honest review regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact the hotel directly.
10/10 Excellent
Sarah
15 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I enjoyed my stay and the staff was very helpful and super nice!
Sarah
Séjour de 1 nuit en mai 2024
Réponse de Valeria le 20 mai 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.
8/10 Bien
Anila, RICHMOND
Voyage en famille
15 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Couldn’t sleep well due to very loud music coming from nearby. The shower water was getting clogged up.
Anila
Séjour de 1 nuit en mai 2024
Réponse de Valeria le 15 mai 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We apologize your stay was not up to standards. I understand loud music all night is not ideal, but we do our best to accommodate our guest despite the night life around us. We have white noise machines; ear plugs and if available we can move you to a quieter side. We hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown
6/10 Satisfaisant
Claudia
15 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I have stay in the property several times with no issues; this time was a different story. A bar or night club is now operating until past 2 am and the music is right in your ears. Needless to say I will NOT stay there unless I plan to be out past 2 am myself. Sorry bad choice of neighbors.
Claudia
Séjour de 3 nuits en mai 2024
Réponse de Valeria le 15 mai 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We apologize your stay was not up to standards. I understand loud music all night is not ideal, but we do our best to accommodate our guest despite the night life around us. We have white noise machines; ear plugs and if available we can move you to a quieter side. We hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown
10/10 Excellent
Joe
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great area of Austin.
Joe
Séjour de 1 nuit en mai 2024
Réponse de Valeria le 15 mai 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.
10/10 Excellent
Sharon
14 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great time there - close to where we needed to visit and loved the music at night time.
Sharon
Séjour de 1 nuit en mai 2024
Réponse de Valeria le 15 mai 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.
10/10 Excellent
Nadia
Voyage en groupe
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No free parking
Nadia
Séjour de 1 nuit en mai 2024
Réponse de Valeria le 14 mai 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We hope that you enjoyed your stay, and we look forward to your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.
10/10 Excellent
Monica Desiree
13 mai 2024
Monica Desiree
Séjour de 1 nuit en mars 2024
Réponse de Valeria le 15 mai 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.
10/10 Excellent
Joe, Beaumont
Voyage en couple
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very professional. Parking spots are an issue, unless you use valet.I would stay there again
Joe
Séjour de 3 nuits en mai 2024
Réponse de Valeria le 13 mai 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we look forward to your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.
10/10 Excellent
Kimberly
Voyage en famille
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property that was in a wonderful location. It was close to everything.
Kimberly
Séjour de 3 nuits en mai 2024
Réponse de Valeria le 13 mai 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.
10/10 Excellent
Lupe
Voyage en couple
12 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Will stay again when I go to Austin
Lupe
Séjour de 2 nuits en mai 2024
Réponse de Valeria le 13 mai 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we look forward to your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.
6/10 Satisfaisant
Nicoma
12 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Parking and homless peaple.
Nicoma
Séjour de 3 nuits en mai 2024
Réponse de Valeria le 13 mai 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. Our overnight security ensures all our guests feel safe and we lock our entrance doors overnight as well. We hope that you enjoyed your stay, and you will consider us again on your next visit to Austin! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown
10/10 Excellent
jeremy
7 mai 2024
Les points forts : Propreté
jeremy
Séjour de 3 nuits en mai 2024
Réponse de Valeria le 9 mai 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.
10/10 Excellent
Billy
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I would definitely book again, and pass on the good stay.
Billy
Séjour de 1 nuit en mai 2024
Réponse de Valeria le 8 mai 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.
10/10 Excellent
FRANCISCO
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
New hotel, excelent and friendly service.
FRANCISCO
Séjour de 2 nuits en avril 2024
Réponse de Valeria le 8 mai 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.
6/10 Satisfaisant
Eva
Voyage en famille, Voyage d’affaires, Voyage en couple
6 mai 2024
The noise was unbelievably loud. No sound proofing at all. The carpet and fixtures are at least 20 years stale.
The absolute jewel in the crown is the staff. Everyone we talked to were friendly and helpful. Good food & service in the bar.
Eva
Séjour de 1 nuit en mai 2024
Réponse de Valeria le 8 mai 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. Our hotel was built less than 10 years ago, but we appreciate you for the honesty. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.
2/10 Horrible
LaSheila
Voyage en famille
6 mai 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Our room smelled like pets had been in there.
LaSheila
Séjour de 1 nuit en mai 2024
Réponse de Valeria le 10 mai 2024
Thank you for your honest review regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact the hotel directly.
10/10 Excellent
Paula Rosa
Voyage avec des animaux de compagnie
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
"I had a great experience staying at this pet-friendly hotel. It's undoubtedly the best hotel I've ever stayed in. The rooms were clean and didn't have any unpleasant pet odors. Best pet friendly ever!! Also, the staff who served breakfast were extremely helpful and friendly. They made both me and my mother feel at home. Special thanks to Paola and the rest of the front desk team!"
Paula Rosa
Séjour de 5 nuits en avril 2024
Réponse de Valeria le 6 mai 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! We will definitely let Paola and the team know they did amazing! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.
10/10 Excellent
Todd
Voyage en groupe
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent stay, clean big rooms and tasty free breakfast
Todd
Séjour de 3 nuits en mai 2024
Réponse de Valeria le 6 mai 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.
10/10 Excellent
Saji, Edison
5 mai 2024
Saji
Séjour de 2 nuits en février 2024
Réponse de Valeria le 6 mai 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.
8/10 Bien
Miles
Voyage en couple
5 mai 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Nice hotel
Miles
Séjour de 3 nuits en avril 2024
Réponse de Valeria le 6 mai 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.
4/10 Médiocre
Brooke
5 mai 2024
Les points forts : Propreté
Checked in after check in time I had to wait around before they told me my room wasn’t ready offered a different room. Friends checked in at 430 and they didn’t get a room until 5.
Brooke
Séjour de 1 nuit en mai 2024
Réponse de Valeria le 6 mai 2024
Thank you for your honest review regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed with housekeeping.It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact the hotel directly
6/10 Satisfaisant
Amanda
Voyage en couple
5 mai 2024
I had to wait an hour for my room to be ready even when I arrived and hour after check-in started, and considering the fact that I booked AND paid in full a month in advance, caused a negative experience right from the start. "Free" room upgrade as compensation wasn't even adequate considering that it was the EXACT same room I booked only on an upper floor.
Amanda
Séjour de 1 nuit en mai 2024
Réponse de Valeria le 6 mai 2024
Thank you for your honest review regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed with Front desk management and housekeeping.It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact the hotel directly.
6/10 Satisfaisant
Daniel
4 mai 2024
Daniel
Séjour de 1 nuit en mars 2024
Réponse de Valeria le 24 mai 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.
10/10 Excellent
Cynthia
Voyage d’affaires
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Neighborhood somewhat noisy
Homeless shelter nearby prevented some walking
Cynthia
Séjour de 3 nuits en avril 2024
Réponse de Valeria le 6 mai 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. Our overnight security ensures all our guests feel safe and we lock our entrance doors overnight as well. We hope that you enjoyed your stay, and you will consider us again on your next visit to Austin! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown
10/10 Excellent
FRANCISCO
3 mai 2024
FRANCISCO
Séjour de 1 nuit en mai 2024
Réponse de Valeria le 24 mai 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.
10/10 Excellent
Maria
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable stay.
Maria
Séjour de 1 nuit en avril 2024
10/10 Excellent
Laurie
Voyage en famille
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice and clean hotel. Many areas walkable for restaurant choices.
Laurie
Séjour de 1 nuit en avril 2024
Réponse de Valeria le 3 mai 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.
8/10 Bien
jerome
Voyage en couple
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall a good stay. Area around the hotel is rough
jerome
Séjour de 2 nuits en avril 2024
Réponse de Valeria le 3 mai 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.
10/10 Excellent
Hafsat
1 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
C
Hafsat
Séjour de 2 nuits en avril 2024
Réponse de Valeria le 3 mai 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.
10/10 Excellent
Shauna
Voyage en famille
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was such a wonderful hotel to stay in for a Mom and Daughter vacation. It is walkable to museums, the state capital, UT-Austin, etc. And there are some fun restaurants around as well. The only little bummer is that parking is valet only and it's $45 a night.
Shauna
Séjour de 1 nuit en avril 2024
Réponse de Valeria le 3 mai 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.
10/10 Excellent
Rick
1 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The breakfast was impressive: many choices, nice presentation, area was clean and attractive, and the food was good.
Rick
Séjour de 1 nuit en avril 2024
Réponse de Valeria le 3 mai 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.
10/10 Excellent
David
Voyage en famille
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
conventient
David
Séjour de 2 nuits en avril 2024
Réponse de Valeria le 3 mai 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.
10/10 Excellent
Francisco
Voyage en couple
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff. Great atmosphere. Great breakfast.
Francisco
Séjour de 1 nuit en avril 2024
Réponse de Valeria le 3 mai 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.
10/10 Excellent
SHARON
Voyage en famille
29 avr. 2024
Les points forts : Équipements
Our visit was wonderful! The breakfast was delicious with plenty of seating and our room was HUGE! We really enjoyed our stay.
SHARON
Séjour de 3 nuits en avril 2024
Réponse de Valeria le 30 avr. 2024
Thank you for your review regarding your recent stay at the Hyatt House Austin Downtown. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. We are glad that you enjoyed your stay, and we hope you will choose us again for your next visit! Thank you once again for choosing to stay with us at the Hyatt House Austin Downtown.
4/10 Médiocre
Sau
Voyage en famille avec de jeunes enfants, Voyage en famille
28 avr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Pros: staff was friendly, the hotel location is good. Walkable from 6th street.
Cons: the room had a bad odor. I informed the staff at the time of check-in but no corrective action was taken. The hotel has no option for self parking (paid). The valet parking is exorbitant.
Sau
Séjour de 2 nuits en avril 2024
Réponse de Hyatt House Austin Downtown le 29 avr. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay.
10/10 Excellent
Iveth, México
Voyage en famille
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ok
Iveth
Séjour de 1 nuit en avril 2024
Réponse de Hyatt House Austin Downtown le 29 avr. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
4/10 Médiocre
Trena
27 avr. 2024
Trena
Séjour de 2 nuits en avril 2024
Réponse de Valeria le 20 mai 2024
Thank you for your honest review regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact the hotel directly.
10/10 Excellent
MIGUEL
27 avr. 2024
MIGUEL
Séjour de 2 nuits en avril 2024
Réponse de Hyatt House Austin Downtown le 29 avr. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.
6/10 Satisfaisant
Nigel
Voyage en groupe
26 avr. 2024
Les points forts : Propreté et personnel et service
Just an average hotel in average area
Nigel
Séjour de 1 nuit en avril 2024
Réponse de Valeria le 26 avr. 2024
Thank you for your honest review regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact the hotel directly.