2/10 – Ungen ügend
John C.
14. Apr. 2026
Gut: Sauberkeit
For starters, the unit pictured is not the unit we were given access to. Not even on the same floor of the building, different furnishings rug, plant, and no living room chair. The description of the place, "Lavish" is laughable. I'd call our unit spartan--veneer peeling off kitchen cabinet, and then there was the electronic lock keypad fiasco. The experience was so unacceptable we left three nights early. Requested a refund of unused nights and all owner could say was "Sorry." When we arrived, the keypad to access the unit was not working. Had to text back and forth with the owner who reset it remotely. This happened pretty much every time we left the unit. On day 2 of our stay, same problem, and we were locked out of the unit for close to 7 hours. On day 3, we could't leave the apartment for a good part of the day when we wanted to be seeing the city because the electronic keypad would not allow us to lock the door from the outside so we had no way to secure our belongings or the unit itself. Owner said he was working on it. Final, after a number of hours, a repair person showed up, removed the digital keypad and installed a mechanical deadbolt and left us a key after we chased him down the hallway and asked him for a key. He produced a key for us. This was our vacation and we spent the major portion of it without ingress or egress and the rest of the time worrying about it. Totally unsettling. We left morning of day 4 and notified the owner that we were leaving for good.
John C.
Aufenthalt von 7 Nächten im März 2026