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Very Spacious - Luxury High End Home - Sleeps 15
Maison de vacances de Austin
Cette maison de vacances non-fumeurs fournit une laverie. Cette maison de vacances offre 3 salles de bain et une machine Ă laver, sans oublier un sĂšche-cheveux et un fer / une planche Ă repasser.
The property owner was very nice and communicated well. The house was spacious. Not sure if the owner hires a cleaning crew but I would be searching for new cleaners. The house had a pet odor. Most of our family has allergies to pets which was not good for our stay. Maybe it was a big gap between rentals or cleanings because
I usually donât leave negative reviews, but I felt it was important to share our experience. Unfortunately, this stay was extremely uncomfortable, and I left feeling completely unsatisfied.When we arrived, the property was clearly not cleaned. We had to go out and purchase our own cleaning supplies just to make the space livableâwhich felt unacceptable given the price we paid. The trash bins were already overflowing and wouldnât close. Bed sheets were stained and appeared unwashed, bathroom rugs were dirty, and the sinks didnât drain properly. While there wasnât a strong odor, the overall cleanliness just wasnât there.There were several maintenance issues as well: the fridge wasnât cooling properly, the AC didnât work as it should (everyone woke up sweating), the TVs upstairs didnât work, and the cornhole game was broken. Because the bins were full, we had to leave our trash in the garage, which wasnât ideal.I understand this is someoneâs business and livelihood, and Iâm not trying to hurt anyoneâs reputationâbut as a paying guest, I expected at least the basics to be taken care of. At the very least, I believe the cleaning fee should be refunded since we had to do that part ourselves.Overall, this was a frustrating experience and not one I would recommend without some serious improvements to cleanliness and maintenance.