Vacances de Balze

Everything was perfect, the bed was very comfortable

Very nice experience : hotel location perfect, staff very hosting and pleasant, wonderfull view

Tout était parfait. Belle vue sur la Med

I found the staff (except Rita in charge of Customer Service) very very rude and impatient. At check out, the man was so rude, no thank you, no smiling, no asking how was your stay, nothing ! Did not even looked at me.

Stunning view from the room's balcony, big safe and kettle, swimming pool is clean and big. Going to taormina town, the cable car is just a 5 min walk. The hotel staff and housekeeping are very nice and helpful. Breakfast is cheaper at the hotel (€25) than expedia (€29). Isola bella beach is tricky though, I was here in august so it was packed and the only option was to rent a deck at a lido for €30, it's not easy to go into the sea due to the pebbles and rocks, also there are many stairs to reach the beach so I spent more time at the hotel swimming pool.