Außenpool

Bewertungen von InterContinental Bandung Dago Pakar, an IHG Hotel

5 out of 5
InterContinental Bandung Dago Pakar, an IHG Hotel
Jalan Resor Dago Pakar Raya 2B, Resor Dago Pakar, Cimenyan, West Java

Bewertungen

8.2

Sehr gut

45 von insgesamt 106 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
36 von insgesamt 106 Gästebewertungen haben eine Bewertung von 8 - Gut" "
14 von insgesamt 106 Gästebewertungen haben eine Bewertung von 6 - Okay" "
8 von insgesamt 106 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
3 von insgesamt 106 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.2/10

Sauberkeit

8.2/10

Personal & Service

9.2/10

Ausstattung

8.2/10

Zustand der Unterkunft

8.4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das Zimmer war groß und die Bediensteten stets freundlich. Der Pool war leider zu stark gechlort. Lage waslr perfekt um abzuschalten.
Aufenthalt von 2 Nächten im August 2019

10/10 – Hervorragend

Dewi, Lake charles

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I have been twice in this property, they recognize me as return customer. Very friendly staffs abd beautiful scene from my room
Aufenthalt von 2 Nächten im April 2024

8/10 – Gut

David

Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Ahnaf

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
I visited during year end, many activities for kids. They also provide special gift since we also celebrate anniversary
Aufenthalt von 2 Nächten im Dezember 2023

10/10 – Hervorragend

OLIVIA

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023

10/10 – Hervorragend

Tjio Hiang

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nothing to say but Excellent !
Aufenthalt von 1 Nacht im November 2023
Antwort von InterContinental Bandung Dago Pakar am 20. Nov. 2023
Dear Tjio,Thank you for opting to trust Intercontinental Bandung Dago Pakar as your place to stay in Bandung. It is such a great pleasure and honor for us to receive your positive feedback on our property. Your great staying experience is what drives us to even provide better services and hospitality to our customer. Should there be any chance for your next trip to Bandung, our team are earnestly looking forward to welcome you again.Yours Sincerely,Dina Novia FaisalAsst. Director of Marketing Communications

10/10 – Hervorragend

Dewi

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2023
Antwort von Dina am 30. Aug. 2023
Dear Dewi,Thank you for choosing InterContinental Bandung Dago Pakar as your place to stay in Bandung. We are very pleased to know that you had a pleasant stay with us. We are looking forward to welcome you again in the future should there be any chance for your next visit to Bandung.Warmest Regards,Dina Novia FaisalAsst. Director of Marketing Communications

8/10 – Gut

Taro

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The scenery from the room, golf view, is good but the window is dirty.
Aufenthalt von 1 Nacht im Januar 2023

8/10 – Gut

Liliany

Aufenthalt von 1 Nacht im Januar 2023
Antwort von Dina am 20. Jan. 2023
Dear Liliany,Thank you for choosing InterContinental Bandung Dago Pakar as your place to stay in Bandung. We are very pleased to know that you had a pleasant stay with us. We are looking forward to welcome you again in the future should there be any chance for your next visit to Bandung.Warmest Regards,Dina Novia FaisalAsst. Director of Marketing Communications

10/10 – Hervorragend

Nasrol Shah

Aufenthalt von 1 Nacht im August 2022

8/10 – Gut

Mercy

Aufenthalt von 3 Nächten im Mai 2022

10/10 – Hervorragend

Hadi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Green view Hotel
The Hotel location is in North Bandung City, surrounded by green natural scenery. It was nice to stay in this Hotel, they offered us a free room upgrade. In the morning we can enjoy the beautiful scenery and the fresh air by walking around the Hotel.
Aufenthalt von 1 Nacht im Januar 2022

4/10 – Schlecht

Baba

Mit der Familie gereist
Gut: Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit und Personal & Service
Below par than expected
For a 5 star hotel we expect - excellent customer service . Which was totally missing . Staffs are not trained enough. I didn’t get a Butter when asked in the counter during breakfast , reply was that it got finished . But i went to the floor manager and he could go inside a get one . I’m not a beef eater - no chicken for the barbecue dinner , first the chef mentioned he will bring it and then later the answer is it got finished. This is 7pm time .Can someone Please check below the bed - hell lot of dust . SO the vaccum cleaner never reached to this place at all .The extension area in the room was also dusty , the curtains was also having dust . Overall i was not satisfied . I got a drawing from the housekeeping staff on the mirror which made my mood better .
Aufenthalt von 2 Nächten im November 2021
Antwort von Dina am 17. Nov. 2021
Dear Baba, Thank you for choosing InterContinental Bandung Dago Pakar as your place to stay in Bandung. We deeply apologize for the inconvenience you experienced during your stay with us. Your concerns have been properly received by our team and we would immediately ensure follow-up actions upon the aforementioned shortcoming. We really appreciate the time and thoughts you had put into our service and we hope our temporary drawback does not keep you from staying with us again. Should there be any chance for a revisit, we are earnestly looking forward to welcome you again. Respectfully yours, Dina Novia Faisal Marketing Communications Manager

8/10 – Gut

Maranti

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2021
Antwort von Dina am 25. Sept. 2021
Dear Maranti, Thank you for choosing InterContinental Bandung Dago Pakar as your place to stay in Bandung. We are very pleased to know that you had a pleasant stay with us. We are looking forward to welcome you again in the future should there be any chance for your next visit to Bandung. Warmest Regards, Dina Novia Faisal Marketing Communications Manager

10/10 – Hervorragend

Lokkie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2021
Antwort von Dina am 25. Sept. 2021
Dear Lokkie, Thank you for choosing InterContinental Bandung Dago Pakar as your place to stay in Bandung. We are very pleased to know that you had a pleasant stay with us. We are looking forward to welcome you again in the future should there be any chance for your next visit to Bandung. Warmest Regards, Dina Novia Faisal Marketing Communications Manager

10/10 – Hervorragend

dewanto

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im April 2021

8/10 – Gut

Nathan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2021

4/10 – Schlecht

Axel

Aufenthalt von 2 Nächten im Mai 2021

10/10 – Hervorragend

gari

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Mai 2021
Antwort von Dina am 18. Mai 2021
Dear gari, Thank you for choosing InterContinental Bandung Dago Pakar as your place to stay in Bandung. We are very pleased to know that you had a pleasant stay with us. We are looking forward to welcome you again in the future should there be any chance for your next visit to Bandung. Warmest Regards, Dina Novia Faisal Marketing Communications Manager

8/10 – Gut

kyehoon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
가성비 좋은 호텔
반둥에서 가격대비 괜찮은 호텔입니다.
Aufenthalt von 1 Nacht im April 2021
Antwort von Dina am 27. Mai 2021
Dear Guest, Thank you for your great review of InterContinental Bandung Dago Pakar. I am glad to know that you enjoyed your stay with us. I hope we will soon have the opportunity to welcome you back. Sincerely, Dina Novia Faisal Marketing Communications Manager

8/10 – Gut

Tommy

Mit der Familie gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel in Dago Pakar Bandung
The view is very beautiful, especially when there is thick fog in the morning. The hotel reduced the capacity due to covid precaution to help guests maintain physical distancing which is good. The sound proof between rooms is bad so that we can hear conversations from the room next door.
Thick fog in the morning, feels like above the cloud
Sunrise
Aufenthalt von 1 Nacht im März 2021

8/10 – Gut

daniel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
nice hotel with good facility
Aufenthalt von 2 Nächten im Februar 2021
Antwort von Dina am 18. Feb. 2021
Dear Daniel, It gives us great pleasure to hear from you and we are thrilled that we could be of service to ensure your holiday was a truly memorable one. We are delighted to learn that you had an excellent stay with us. Your comments on our facilities are most gratifying and will be shared with the whole team. We look forward to welcoming you and your family back in the future. Best regards, Dina Novia Faisal Marketing Communications Manager

6/10 – Okay

Pavel

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Februar 2021
Antwort von Dina am 18. Feb. 2021
Dear Pavel, It gives us great pleasure to hear from you and we are thrilled that we could be of service to ensure your holiday was a truly memorable one. We are delighted to learn that you had an excellent stay with us. Your comments on our hotel are most gratifying and will be shared with the whole team. We look forward to welcoming you and your family back in the future, Best regards, Dina Novia Faisal Marketing Communications Manager

8/10 – Gut

UCK

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2020

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Aufenthalt von 2 Nächten im August 2020
Antwort von Dina am 14. Aug. 2020
Dear Anonymous, Greetings from InterContinental Bandung Dago Pakar, Thank you for taking the time to give a review about your recent stay at InterContinental Bandung Dago Pakar. I hope we will soon have the opportunity to welcome you back. Sincerely, Dina Novia Faisal Marketing Communications Manager

8/10 – Gut

Stephanus Eric

Gut: Personal & Service
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Dina am 4. März 2020
Dear Stephanus Eric, Thank you for your great review of InterContinental Bandung Dago Pakar. I am glad to know that you enjoyed your stay with us. I hope we will soon have the opportunity to welcome you back. Sincerely, Dina Novia Faisal Marketing Communications Manager

8/10 – Gut

hajime

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
ここに初めて宿泊した日本客として
チェックインからチェックアウトの3日間全てのスタッフの対応が適切で、ホスピタリティーに溢れ、快適に過ごすことができました。 ローカル宿泊者が多いせいか朝食のメニューも多くはローカルの口に合うような感じでした。もちろん味は問題ありませんでしたが。
Aufenthalt von 2 Nächten im Februar 2020

8/10 – Gut

Tatarina, Bandung

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
i ordered a taxi one day before for the morning but they forgot it and had to re order in the morning, taxis usually takes 30 mins to arrive at the hotel, i was quite worried since i left for a flight
Aufenthalt von 3 Nächten im Juli 2019
Antwort von Dina Novia Faisal am 19. Feb. 2020
Dear Tatarina, Thank you for your review and while it was our pleasure to welcome you to the hotel. I am sincerely sorry that you had a number of challenges with your stay experience. I will be reaching out to you directly to further address your concerns and to share with the actions we have taken. I look forward to welcoming you back in the not too distant future.

10/10 – Hervorragend

Charles

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Dina Novia Faisal am 19. Feb. 2020
Dear Charles, Thank you for your great point review of InterContinental Bandung Dago Pakar. I am glad to know that you enjoyed your stay with us. I hope we will soon have the opportunity to welcome you back.

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit
Beautiful, big, modern rooms. Beautiful location, on top of a mountain with a lot of green. However the condition of the rooms were terrible. It was dirty and everything was worn out.
Aufenthalt von 2 Nächten im August 2019
Antwort von Dina am 3. Feb. 2020
Dear Anonymous, Thank you for sharing your review and I was very happy that you enjoyed your stay with us specifically in regard to the comment that mentioned. I am however very sorry that you faced a number of challenges during your stay with the room condition and cleanliness. We will be looking into this thoroughly to understand that such a shortcoming in service will be improved in the future. In the meantime thank you for your support and I look forward to welcoming you back in the not too distant future. Sincerely, Dina Novia Faisal Marketing Communications Manager

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good food and great staff. Hotel is clean and maintained well. Our room was beautiful.
Aufenthalt von 3 Nächten im Oktober 2019
Antwort von Dina am 1. Nov. 2019
Dear Anonymous, Thank you for staying at InterContinental Bandung Dago Pakar. We are extremely happy to know that during your stay, we managed to uphold our highest level of service. This really shows our professionalism and commitment towards every single guests’ satisfaction, and we thank you for that. We cannot wait to serve you back for another precious moment in the future. Sincerely, Dina Novia Faisal Marketing Communications Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2019

6/10 – Okay

Betasari

Gut: Sauberkeit
Aufenthalt von 1 Nacht im August 2019

8/10 – Gut

Jansen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Juli 2019
Antwort von Dina am 2. Aug. 2019
Dear Anonymous, Thank you for taking your valuable time to provide feedback and reviews on our hotel. We always strive to provide the best service to our guests and we really appreciate your feedback regarding your recent visit at our hotel. Sincerely, Dina Novia Faisal Marketing Communications Manager

10/10 – Hervorragend

Juliana, Singapore

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Worth value for money. Room are spacious and hotel location is secluded away from city, great retreat for those looking for relaxation.
Aufenthalt von 3 Nächten im Juli 2019
Antwort von Dina am 2. Aug. 2019
Dear Juliana, Greetings from InterContinental Bandung Dago Pakar Please allow me to thank to you for such lovely feedback about your experience on recent stay with us. It brings me great pleasure knowing our colleagues at InterContinental Bandung Dago Pakar took such good care of you and ensured you enjoyed your stay with us. Your comment brings us great joy, thank you for sharing your positive thoughts on the room, hotel location, and the ambiance of the hotel. I will make sure to pass on your comments to the team and we all look forward to welcoming you back again at very soonest. Sincerely, Dina Novia Faisal Marketing Communications Manager

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Quiet weekend stay; location not so convenient
Weekend stay. The hotel is located in a quiet area of town, but far from anything & requiring taxi to go anywhere. Hotel cleanliness & maintenance was less then ideal, but staff were generally kind & helpful. Good location for golf but otherwise better to stay elsewhere.
Aufenthalt von 2 Nächten im Juli 2019
Antwort von Dina am 2. Aug. 2019
Dear Anonymous, Greetings from InterContinental Bandung Dago Pakar Thank you for taking the time to write a review about your recent stay at InterContinental Bandung Dago Pakar. I am glad to read that you enjoyed your stay with us and please be assured that we are working on the improvements that you have mentioned. I hope we will soon have the opportunity to welcome you back. Sincerely, Dina Novia Faisal Marketing Communications Manager

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful and great service! The Club room had plus amenities including drinks all day
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Dina am 22. Juli 2019
Dear Anonymous, Greetings from InterContinental Bandung Dago Pakar, Please allow me to thank to you for such lovely feedback about your experience on recent stay with us. It brings me great pleasure knowing our colleagues at InterContinental Bandung Dago Pakar took such good care of you and ensured you enjoyed your stay with us. Your comment brings us great joy, thank you for sharing your positive thoughts on the services/ We look forward to welcome you back to our hotel in the nearest future. Sincerely, Dina Novia Faisal Marketing Communications Manager

10/10 – Hervorragend

Sarah

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Peaceful and comfortable stay
Overall stay as great, view from the room was fantastic and the room was especially spacious. Amenities were also of great quality. Only thing which I was a little taken aback was that the hotel had switched off the lobby lights when I arrived at 1am - explained that it was to conserve energy so I guess I won't complain in the name of being environmentally friendly - and the lights in the lift were especially dim throughout the day. Breakfast was the usual intercontinental fare, which I guess also meant it was nothing amazing. Location was great if you're looking for peace, quiet and some greenery. It was located fairly far from the city centre.
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Dina Novia - Marcom Manager am 16. Juli 2019
Dear Sarah, Thank you for choosing Intercontinental Bandung Dago Pakar! We are thrilled to learn that we have exceeded your expectations when it comes to looking after you for a memorable stay experience. We are also pleased you appreciated our many excellent facilities and services. We look forward to extending our warm hospitality in welcoming you back again soon. Sincerely, Dina Novia Faisal Marketing Communications Manager

10/10 – Hervorragend

Novi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Comfortable
The staff was friendly
Aufenthalt von 1 Nacht im Juni 2019
Antwort von Dina am 26. Juni 2019
Dear Novi, Thank you for staying at InterContinental Bandung Dago Pakar. We are extremely happy to know that during your stay, we managed to uphold our highest level of service. This really shows our professionalism and commitment towards every single guests’ satisfaction, and we thank you for that. We cannot wait to serve you back for another precious moment in the future. Sincerely, Dina Novia Faisal Marketing Communications Manager

10/10 – Hervorragend

Arief Budiman

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Mai 2019
Antwort von Dina am 3. Juni 2019
Dear Arief, Thank you for choosing InterContinental Bandung Dago Pakar! We are thrilled to learn that we have exceeded your expectations when it comes to looking after you for a memorable stay experience. We look forward to extending our warm hospitality in welcoming you back again soon. Sincerely, Dina Novia Faisal Marketing Communications Manager

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2019
Antwort von Dina am 17. Mai 2019
Dear Anonymous, Thank you for your great five star review of InterContinental Bandung Dago Pakar. I am glad to read that you enjoyed your stay with us. I hope we will soon have the opportunity to welcome you back. Sincerely, Dina Novia Faisal Marketing Communications Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 2 Nächten im März 2019
Antwort von Dina am 3. Mai 2019
Dear Anonymous, Thank you for your great review of InterContinental Bandung Dago Pakar. I am glad to read that you enjoyed your stay with us. I hope we will soon have the opportunity to welcome you back. Sincerely, Dina Novia Faisal Marketing Communications Manager

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Zustand der Unterkunft
レストランの店員さんが気が利かないのが気になりました。呼んでも気付かない、来ない、レストランの広さも原因かもしれませんが、他ホテルレストランではここまではなかったこなあという印象。残念です。
Aufenthalt von 2 Nächten im Februar 2019
Antwort von Dina am 4. März 2019
I am terribly sorry to read about your experience in our hotel by the rating given. Please accept our sincerest apologies for the inconveniences and disturbances you have experienced during your stay and made us failed to meet your expectations. We will value your feedback very seriously as it helps us to further improve our services and facilities and please let me assure you that these issues will be looked into. We hope to have the opportunity to welcome you back to InterContinental Bandung Dago Pakar to fully convince you of our hotel and services. Sincerely, Dina Novia Faisal Marketing Communications Manager

6/10 – Okay

Verifizierter Reisender

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Returning guests to Intercontinental Bandung, Dago Pakar. The cleanliness standards had dropped and fell before our expectations of an IHG hotel when we visited 2 years ago. Multiple stains were observed on the carpets near to the working desk. The fabric on the day bed was also badly stained. This suggest a slack in the cleaning regime. The mini bar was also found to be almost empty. Hope intercontinental can bring back the pleasant experience 2 years ago.
Aufenthalt von 2 Nächten im Februar 2019
Antwort von Dina am 28. Feb. 2019
Dear Anonymous, I genuinely appreciate the time you have taken to leave your detailed review on Expedia page. I regret to hear of your disappointing experience in the hotel, and I sincerely apologize for the service shortfalls experienced during your stay. Please, rest assured that we have carefully noted your concern regarding our service and will do the necessary actions needed. Thank you for bringing this to our attention and therefore giving us an opportunity to improve. I do hope that this experience does not keep you from staying with us again and that we get an opportunity to welcome you back in the future. Sincerely, Dina Novia Faisal Marketing Communications Manager

10/10 – Hervorragend

MANEA

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Januar 2019

8/10 – Gut

Risman Harif

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good
Aufenthalt von 2 Nächten im Januar 2019

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2018

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
4 days at so called a '5 star hotel' with excellent reviews of good food & ambience. 1st day-paid for mountain view but got a carpark view. 2nd day-after a long day outing came back late night,room was not clean.ordered dine in 3rd day-came back night found new cigarette on the table & earpiece in my pocket haversack in the safety box room was stolen. 4th day-ordered room service breakfast,eaten when to shower place my breakfast tray by the daybed & i found fat maggots in my food. (My complains for all that were ignorant unattentively called up,being passed to several staffs,i had to repeat explaining my disappointment,took matters lightly,maybe not happening in their own shoes:(
Aufenthalt von 3 Nächten im Dezember 2018

2/10 – Ungenügend

Ale, Singapore

Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The room (esp the toilet) smelt so bad. The gym was so stuffy and smelly
Aufenthalt von 2 Nächten im Oktober 2018