6/10 Satisfaisant
Jack V.
1 sept. 2025
Property is cute and welcomes dogs. However, host has a LOT of rules and is not the easiest to get in touch with pre-stay. We altered our stay by one night and it was a trial dealing with both VRBO and the host to get a refund. We had to contact Robin multiple times for the core portion of the refund (finally got a response when I asked VRBO to intervene). I couldn't get a refund for the taxes until after the stay, which had to be issued by VRBO. During the stay, Robin did reach out to confirm if everything was going well. Frankly given the inconvenience around getting in touch, payment processing, and all the clean up rules, I think the cost was steep (unless you are truly filling up the house and have 6 guests). I will probably just stay in a hotel next time.
Jack V.
Séjour de 3 nuits en juin 2025