Familienhotels Beatenberg

„Eingeschrankte auswal“

„Overwhelming musty smell upon arrival. Mold in the bathroom. VRBO Care only kicks in once you speak to someone on the phone, we ended up booking a hotel stay instead because the smell was too much for my lungs, I was coughing uncontrollably despite staying outside as long as possible. Host initially responsive to our problem but no solutions (probably AI assistance for immediate responses). After 2 hours of seeking help from the host and VRBO Customer Service, we left, did not stay the night. 18 ...

„Zimmer zwar sauber, aber sehr in die Jahre gekommen. Zersplitterte Fliesen im Bad, Schimmel in Ecken, ausgefranste Boden Teppiche.“