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Avis sur Shade Suites and Studios

3 out of 5
Shade Suites and Studios
Srouji, Beirut, Beirut Governorate

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 20 avis sur 26." "
Note des voyageurs de 8 (Bien), d’après 2 avis sur 26." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 26." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 26." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 26." "

9,6/10

Propreté

9,2/10

Personnel et service

8,8/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Hussein

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super
Séjour de 5 nuits en mai 2024
Réponse de MK le 11 mai 2024
Thank you for your stay. we cherish your presence and hope to see you back again. Safe journey.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un séjour inoubliable dans cet hôtel, où le luxe rime avec confort et service impeccable. Une expérience à renouveler sans hésitation
Séjour de 1 nuit en février 2024
Réponse de MK le 9 févr. 2024
merci pour votre avis et vos compliments, nous nous efforçons d'offrir le meilleur service à nos clients. A bientôt à Shade.

10/10 Excellent

Maha

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 11 nuits en octobre 2023
Réponse de MK le 20 oct. 2023
Thank you for your stay and your review. we stive to make Shade guests happy. Hope to see you soon again.

4/10 Médiocre

Loujaina

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
I made a reservation for a VIP room for my wife for a week. However, upon her arrival, she was unable to use the room due to staff negligence, and she ended up sleeping in the lobby. The hotel owner apologized and offered to provide her stay complimentary as a gesture of goodwill, but we have not received any financial compensation either through Expedia or in cash.
Séjour de 5 nuits en juillet 2023
Réponse de Shade Team le 3 août 2023
Thank you for your review. Please check the accuracy of info above. Your wife first stayed for 5 nights in our highly rated hotel. Then, she decided to extend her stay for another two nights. I believe she was satisfied with the service, location and room she was in (an upgraded one) and the compensation she was given on site (cash) in addition to the complementary stay. She also confirmed receiving an an email from Expedia in that regards. Thus she received dear compensation in cash on site and in generous refund on Expedia. Hope to be of service to her in the future and yourself also.

4/10 Médiocre

Loujaina

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
I made a reservation for a VIP room for my wife for a week. However, upon her arrival, she was unable to use the room due to staff negligence, and she ended up sleeping in the lobby. The hotel owner apologized and offered to provide her stay complimentary as a gesture of goodwill, but we have not received any financial compensation either through Expedia or in cash.
Séjour de 2 nuits en juillet 2023
Réponse de MK le 30 juil. 2023
Thank you Mrs Loujaina for your stay and extended stay at Shade. we apologized for the inconvenience that occurred and upgraded you as a VIP guest of Expedia. Since we proposed the refund and you were satisfied, as per our accounting policy, we already initiated a full refund for all your stays with SHADE. We hope to be of service to you in the Future. we will contact you in the near future to confirm the receipt of the funds.SincerelyShade Team

8/10 Bien

wilfrid

Séjour de 18 nuits en juin 2023
Réponse de Shade Team le 12 juil. 2023
Thank you for staying with us.. hope to see you soon again.

10/10 Excellent

khodor

Séjour de 9 nuits en avril 2023
Réponse de Shade Team le 6 juin 2023
thank you for your review, and hope to see you soon.

10/10 Excellent

Maria-Nazare

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly staff. Not luxurious but very clean, efficient and safe.
Séjour de 4 nuits en mai 2024

10/10 Excellent

Wissam

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
It was a great stay, friendly staff. The location was great,the room was clean,the bed was comfortable, I like this stay Thank’s Mr hassan and Mr hadi!!
Séjour de 21 nuits en mai 2024

10/10 Excellent

Charbel

Séjour de 3 nuits en mai 2024

10/10 Excellent

Abdul Rahman

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great Value for money! The hotel is really nice. At the beginning I thought that it was pretty close to work but then I realized it's close to everything. You can walk to Sodeco, or take a ride to Hazmieh, or Hamra or anywhere in Beirut. I enjoyed staying at the property the room is very spacious, the area is really nice and accessible, staff are very helpful, Hadi is always reachable and willing to support. Recommended for long stays, super convenient!
Séjour de 2 nuits en avril 2024
Réponse de mk le 2 mai 2024
Thank you Mr. AbdulRahman for your stay at Shade and we are happy for pointing out the convenience of Shade (internal and external factors). Looking forward for your upcoming visits. Safe Journey

10/10 Excellent

Youmna

Voyage en couple
Les points forts : Équipements
Easy express stay
Séjour de 1 nuit en mars 2024
Réponse de MK le 19 avr. 2024
Pleasure having you in Shade. we hope to see you soon again.

10/10 Excellent

khodor

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en février 2024
Réponse de MK le 19 avr. 2024
Thank you Mr. Khodor for your loyalty. You are always welcome in your second Home. Safe Journey and till soon hopefully.

10/10 Excellent

Michael, Giza

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice clean hotel in a safe neighborhood. Super friendly staff that are willing to help. Room is spacious
Séjour de 3 nuits en février 2024
Réponse de MK le 19 avr. 2024
Thank you for your Stay with us. we always aim to meet the expectations of Guests. Hope to see you again soon.

10/10 Excellent

Shadi

Séjour de 6 nuits en février 2024
Réponse de MK le 20 févr. 2024
Thank you Mr. Shadi for the nice words. Hope to see you again soon.

10/10 Excellent

Firas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Smooth and easy check in with Friendly Staff. Central location, walking distance from activities
Séjour de 1 nuit en janvier 2024
Réponse de MK le 20 févr. 2024
Thank you Mr. Firas for your nice words. we hope to see you again soon.

8/10 Bien

Nabih

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Don't hesitate to book
Compared to hotels in the same vicinity, you get much more than what you pay, so yes the price is low, but don't let that fool you: the service is excellent, management is friendly and very accommodating. The amenities are enough for your stay: stable wifi, coffee maker, room service, and free parking. The rooms are adequately sizeable, remember for what you pay. They are clean & quiet (especially in a city where the visting crowd can be loud all night in low priced hotels). The area is central, safe and calm.
Séjour de 1 nuit en janvier 2024
Réponse de MK le 20 janv. 2024
Appreciate your kind words and comments. we strive to make the best service to our guest and hope to see you soon again.

10/10 Excellent

Jacques Charbel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de MK le 20 févr. 2024
Thank you Mr. Jacques for your stay and nice words. We hope to see you again soon.

10/10 Excellent

Firas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cooperative staff, clean and great location
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Karim

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
One of the best in beirut. Perfectly located in the heart of the city, close to everything from downtown, to cultural centers, and to shopping and commercial areas. The hospitality of the staff is second to none, the room and hotel are i great condition and cleanliness. Would highly encourage you to book, can’t wait for my next trip!
Séjour de 1 nuit en décembre 2023

4/10 Médiocre

samer

Séjour de 1 nuit en octobre 2023
Réponse de MK le 15 oct. 2023
Thank you for the review.

6/10 Satisfaisant

Ahmad

Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Very friendly staff at the reception, and they were flexible with the late checkout. I asked to get a room on a low floor when I booked, but got a room on the 8th floor. The housekeeping wasn't great (shampoos and shower gels weren't refilled when used) The room didn't have a closet or hangers for the clothes. Also didnt have a trash bin Mineral water wasnt being refilled also The phone wasnt working so I had to go to the reception whenever I needed anything
Séjour de 5 nuits en septembre 2023
Réponse de MK le 25 sept. 2023
Thank you Mr Ahmad for your review with comments that are taken very seriously by our staff and we already made the needed steps to rectify the room. Unfortunately, we did not have a lower floor during your stay with us; however, we would like to accommodate you again in our hotel so you can see the improvements made. thank you again and wish you a pleasant day.

10/10 Excellent

Firas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
boutique hotel in a quiet location in the middle of the city. helpful staff (specially night people) and clean facility.
Séjour de 1 nuit en août 2023
Réponse de MK le 24 août 2023
Thank you Mr Firas for your kind review. We hope to see you soon again.

10/10 Excellent

TAREK

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de Mazen le 12 août 2023
Thank you for your review and comments. We hope to be of service to you in the near future. Safe travels. Shade Team

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pleasant Stay
I’ve stayed in nearly all the hotels in that area, this accommodation offers a good value for the money, a quiet location and reasonably sized rooms with all the necessary amenities. The staff were very friendly, especially Hadi who was always accessible and helpful. A hairdryer would have been a nice added on, as well as small maintenance work in the shower.
Séjour de 7 nuits en avril 2023
Réponse de Shade Team le 6 juin 2023
Thank you for your review and your comments and surely we will make the necessary adjustments. thank you and hope to see you soon.

10/10 Excellent

Voyageur vérifié

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was great very luxurious especially for the price! Staff were amazing, Ibrahim was a great receptionist and made us feel welcomed, he catered to our every need.
Séjour de 3 nuits en juillet 2021
Réponse de Guest Relation le 30 juil. 2021
Thank you for your comment. At Shade we strive to provide our guest with homey environment and attend to their needs. We hope to welcome you again at Shade