Hotel Ben Town

« ROOM WAS NICE AND CLEAN. THE STAFF WAS VERY ACCOMODATING WITH A 7 HOUR LATE CHECK OUT. FOOD WAS GOOD IN RESTAURANT. WE TALKED TO THE HOTEL MANAGEMENT ABOUT COMING BACK FOR CONFERENCES IN THE FUTURE OVERALL A NICE PLACE TO STAY A FEW DAYS »

« The staff were excellent — warm, professional, and genuinely helpful from start to finish. The property and lodges are clean and well kept. It sits quietly entrenched in nature with an authentic tropical vibe and plenty of hidden gems to explore. The tours were fantastic, drawing on a beautifully preserved natural environment that feels truly untouched while unearthing some really great historical finds from the early 20th century. The beach was the crown jewel — phenomenal views with...

« Poor customer service. Tried to upgrade my room but it never happened. Could not get service to help with concerns in room. »

« La qualité de l'accueil, sa situation au bord de la plage, le sunset restaurant au coucher du soleil, promenade sur la plage »

« Very bad organisation for checkin, Room was confortable but with a tiny bathroom, no hot water and no wifi in the room. So abnormal for the price compared to others locations in Liberia. Also i arrived on Sunday and i didn't know it can so crowded and so noisy at night - so perfect place if you want to sleep in a club with loud music also lunch was horrible, a lot of time waiting for a poor food, i choose BBQ fish and they choose the cheapest quality of fish as there was too many bones and they...

« I had a decent experience. Some of the stuff was rude. And the room was dusty when I arrived. Over the room could use some work. Not bad but could be better. »

« The room was clean and cool. The beds were comfortable with high-quality bedding and pillows. The staff was very accommodating for our early departure. The property has evidence of remodeling attempts, but the finish work could have been better. Overall, we would stay there again! »

« C’est super avec le personnel très souriant. »

« The property was very dirty, the room was not ready for me to check in, the manager claimed the payment I made to cover my stay had not been reflected in their account. The room shown to me was very dirty and no air conditioning in the room, the bed covers or sheets were dirty and stinking. The hotel does not resemble what was advertised in Expedia web site. I DID NOT STAY AT THIS HOTEL DUE TO ALL OF THE ABOVE. »