6/10 Satisfaisant
Erin M.
31 janv. 2025
Beautiful home with a few issues
This house was well appointed and comfortable. There was ample space, both private and shared, to house our large group of an array of ages. Unfortunately, there were issues that were not able to be resolved during our stay. Upon arrival the house was very cold (50 degrees inside, while 24 degrees outside), the fireplace was broken and the house did not heat to a comfortable temperature until we had been there for almost 4 hours. The hot tub, which was the single biggest selling point for the house, was not hot when we arrived and never heated up. We were told on the second day that the pump had gone out and couldn't be fixed for us, such a bummer. The driveway was an ice rink and we had multiple people slip and fall after we had to park on the ice. Sharc passes were nice. There was no trash can in the kitchen, which was odd, besides an old trash compactor which had a DO NOT USE sign on it. The property manager was responsive and recorded our issues. While they were not resolved, they did offer us a partial refund, though we would have much rather enjoyed the amenities as expected.
Erin M.
Séjour de 2 nuits en janvier 2025