Hôtels familiaux à Beyoğlu, Istanbul

"The staff was really nice and professional! They cleaned well our room every day and the reception is understanding. However, our bedroom window did not close. We asked for their help but the cleaning staff have to open it every day when they clean, so when we go back it's open and impossible to close. Because of it the room was a bit cold and noisy. I think the hotel is getting quite old. The shower was nice but not totally closed so water gets everywhere. Overall the hotel as a Bulding and accommodation do not deserve 5 stars, only the staff do deserve it. "

"Bon emplacement "

"The state of the rooms and especially service are not on the level of 5 stars hotel as they position themselves. The charge of rooms keys lasts max 2 day, then you need to rechange them at the reception, the dirty laundry is stocked often in the guest common area, in order to have coffee capsules we had to call the receptionist 3 times to get them, room service nocked our door at woke us up at 8am, when the hotel staff came to check the mini bar the day before the check out at 10:30 pm (!). Seems like they have no sense of time perception and understanding of guests privacy. The dirt on a carpet on our floor guest area stayed there for 2 days and nobody cleaned it on time. At the check out, we were not even asked how was the stay.. "

"C’est le meilleur hôtel à Istanbul aucune critique "

"Rien à dire "