Place had potential but clearly isn't kept up as well as it should. Spider webs, unclean carpet that smells. Only shampoo in the house with dish soap. No hand soap. Ants were all over the kitchen. Initially confusion over who was managing the property. Initially said we didn't have a reservation then finally found it. When I asked for more ant traps, no response and to be honest it wasn't clear who the person to contact was.
The property was in a great location next to the alpine zoo and though there was a slight issue at the cabin, the service was absolutely exceptional and we cannot praise them enough! Form the easy check in, quick response time and clear communication, to going above and beyond to accommodate my health needs! I even left a bag in the cabin they retrieved it for us no fuss our phone tag, thatâs quality service. The service my family and I received was beyond anything Iâve never experienced or expected from a vacation rental. It doesnât matter what property it is, my next booking in Big Bear will be with Ken and his team!
Plenty of space for two families with kids and dogs. Ideal location. It's a bit run down. Little hot water upstairs. Visible cobwebs on ceilings. Could be great with a little attention.
If you're looking for a cozy get away that has all the ambience of a pharaohs tomb, look no further! Upon entry you'll see an eccletic mix of furniture and antiques, paired with stow-away walkers and wrapping paper. This house screams, "grandma finally succumbed to her mortal coil and now we can turn her legacy into a vacation home."
If you're planning on staying for more than a day, bring bug safe containers as there are ants all throughout the kitchen. If you have asthma please be advised as there is not only ceiling mold due to poorly ventilated bathrooms, but also some very serious water damage from the upstairs bathroom leaking into the gaps between floors, dripping into the kitchen.
This place is everything you'd expect from a California rental, with a few added perks of endless roadway construction that has the accessible roads to home closed off. That's not the owners fault, but absolutely something that should be specified.
Overall wasn't a bad stay, there was no damage to anyone, just wish we would have been more prepared for what we were walking into.
Checking in and out was simple, the house was spacious and felt like home in the brief time we were there. The rules we common sense and not overbearing. I hope to be able to rent out this exact property in the future!
We came out to play and enjoy the snow . We had a GREAT TIME!!! just what we needed .... always a
Awesome!! Really cozy !! Great area close to everything!! Definitely will be back !! The only thing is the needed more dish towels , and paper towels and a few more pillows. Other than that pretty good!! đđđ
We got lucky that it snowed, we have enough space throughout the house, even though it was cold outside the heater worked great. It was a block away from a wilderness area where we got to use our personal sleds.
It was a perfect location for skiing, it is pet friendly and we loved the layout of cabin. It felt like home and it was easy to get answers from questions we had and would get answered immediately!! Thank you again
Property manager, Laurel was very pleasant and responded quickly. Cabin is a little on the older side but weâd definitely stay again. Only thing I wish was different was that they have a dishwasher, dinning table (or more padded bar stools) and a patios set on the porche. Weâll definitely be back!
Favorite part was the dog run in the backyard. Definitely was not expecting it.
The house had everything to cook with, towels and lots of extra chairs. Definitely will stay here againđ
Typical rental furniture and decor. Was pleasantly surprised to have two king beds in larger rooms and the bunks and fulls in one room was perfect for our kids.
Smoke detectors were just hanging and pocket door into upstairsâ bath wouldnât open, but all in all it worked for us.
Upon arrival after dark the house seemed just what we wanted for our family of 9. The kitchen and bathrooms looked clean until you opened drawers but the worst was that the bedding and rugs were dirty and full of dog hair. We spent the first night washing all the sheets and covers. 2 of the 3 bedrooms had adequate storage but the third bedroom had none so 4 of us lived out of our suitcases for a week. Once we cleaned the entire house we made ourselves comfortable. We even had to clean the vacuum cleaner because it was packed by dirt and dog hair so it did not work properly.
The heating was a bit iffy. Sometimes we got heat but upstairs at times freezing air came through the vents.
The house has most everything you need; if cleaned properly it can be quite enjoyable.