6/10 – Okay
Briana
Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
2. Dez. 2025
Verbesserungswürdig: Ausstattung
I stayed for 1 night with 3 other guests, got there less than an hour prior to check in so was hoping to check in a bit early due to being tired from our drive up the mountain & needing to use the restroom. The guy working reception was polite but the moment I walked into the office, he was on the phone w/ a woman on speaker. I’m guessing she was the owner but she was so rude, she was berating him, said it’d be a $30 early check in fee and then demanded he have me step outside of the office because she didn’t want me to hear them talking. After waiting outside of the office for 15 min I went back in the office to get a status (this was after the guy had returned from running back & forth through the property—my guess is to see if there were any rooms available/clean). He was still on the phone w/ that woman, and I politely said we just wanted to know if we can check in already as we had to use the restroom (there is no public restroom on site) otherwise we’d find somewhere to kill time. The guy working reception seemed overwhelmed w/ the woman on the phone and then said he cannot accommodate an early check in & will see us at 3pm. After checking into our room, we realized we only had 3 towels in our room so went back to the office to ask for another & they stated they were all out of towels. There was a lady at that time working reception & she was on speaker w/ the same woman who was talking in the same rude demeanor. Rooms were ok & shower had mold. Wouldn’t return.
Briana
Aufenthalt von 1 Nacht im November 2025
