Hotel Billingham

« I have a 3-5 on service. All the staff that I interacted with were very helpful and professional. However, the housekeeping was not good. I was only there for 2 days. On the first day, my room was not cleaned, despite housekeeping being right outside the room when I left for the day. On the second day, the room was cleaned but the amenities (tea, coffee, etc.) were not replenished. Clearly no quality checks by the housekeeping management. »

« Great location for Saltburn & Whitby, lovely, quiet village. Sunday lunch was delicious, big portions, very good value for money. Would highly recommend. The room was clean & very comfortable with fantastic views. The bed was very comfy too. The staff were all very friendly and attentative. Will definitely visit again. »

« Staff were amazing on reception and a shout out to the male manager(?) next door at Beefeater! Excellent service! Room was sufficient for our needs the only thing that would be great would be a smart tv in the room! »

« Key card didn’t work in the outside door but someone heard knocking and opened the door »

« Very friendly and nice room »

« Nice cosy hotel, nice big room with very comfortable bed ;) would stay again. »

« Très bon rapport qualité-prix. L’hôtel offre une grande flexibilité pour l’installation, même en cas d’arrivée tardive, ce qui est très appréciable. La chambre était propre, le lit spacieux et confortable, parfait pour passer une bonne nuit. Pour le tarif proposé, la prestation est vraiment satisfaisante et répond pleinement aux attentes. »

« great hotel »

« Never stay again over priced Low Quality And not free parking as last 10 years »

« Parking on site was great. lovely pub very close by, owners very friendly and helpful. »

« Close to Norton and A19. Clean and comfortable room. Will stay there again. »

« Very nicely situated in a quiet village area 3miles from the town centre. Large car park at the rear and easy access to a bus service outside. Clean pub and rooms of a reasonable quality. Staff very helpful and accommodating. Well priced. »

« ​⭐⭐⭐⭐⭐ Second to None! ​We had an absolutely flawless stay from start to finish. Claire was incredibly helpful, welcoming us warmly and taking us to our lovely, spotlessly clean room. ​The entire staff were amazing. The chef served up a spectacular breakfast that surpassed all expectations. The hotel itself is beautiful, set in a fabulous village with a wonderful pub atmosphere. ​Thank you to the whole team for making us feel so welcome—this is a truly great place to stay, and we highly...

« We asked for a late check out and even though the hotel was absolutely empty - (we were the only two people at breakfast in a room that could seat 100) the hotel still denied a late checkout (personally I think 11am checkout is too early) so we were charged an extra £20 for a 12pm checkout. When the room costs £500 per night this is totally outrageous. The hotel was empty so it would have been a nice gesture to offer a 1pm checkout given at most high end hotels 12pm is standard. Very...

« Lovely hotel. Immaculately clean and decorated. Our room was spacious with a comfortable bed and good bathroom. Breakfast was plentiful and of a good standard. Ample parking and well located. Efficient and friendly staff. Highly recommend this property. »

« The food was excellent and the potions enormous. It was rather remote so you needed a car to visit Durham. The park and ride (Belmont) was excellent but you will need sat nav to find it.Uber was £19 to Durham. Most of the staff very friendly a couple not so but didn’t spoil our stay »

« Very accommodating and warm hosts. Excellent room with a very nice view. I loved this place and would go back again whenever I visit next. »