Hôtel près de Black Country Living Museum, Birmingham, Birmingham

« Nice place »

« un week-end très agréable donc pas comme fo climatique pour quelqu'un qui veut se promener pas vraiment aidé »

« Clean and cozy »

« Bedrooms clean and comfortable but no food of any kind available. As a place for a town centre overnight stay OK but that’s about it. »

« During checkout, the alarm in the room would not stop ringing. We wanted to extend our stay by one more night, and we had already informed Quinn that he would add an extra night for us. However, Nicolas did not even wait a few minutes before making a new online reservation for another night. The customer service was catastrophic. »

« This was cancelled the afternoon before we were due to travel the next morning.as you can appreciate this is unacceptable and very stressful for our family.thought it was disgusting to do that at such short notice. »

« we was not told about the hotel being just bought and under complete refurbishment. there was no bar or restaurant only a vending machine. Rooms were very tiered »

« Hotel was a building site. Run down. Room was dour. Clean I suppose. »

« L'h^hitel L'hôtel est assez bien placé sur une grande artère menant vers le centre ville en proche de plusieurs restaurants. Notre chambre était d'une bonne taille et au calme. Cela étant, l'hôtel et ses équipements de sont pas très récents et mériteraient une rénovation. »

« Mauvaise surprise on a fracture la serrure de notre camionnette et casser les protections du volant notre camionnette immobilisé toute l après midi le temps quand répare très mauvais souvenir »

« An unsanitary room !!! »

« We booked the apartment in August 2023 so the family could attend a music event which was local to apartment. On the day of Travel 26th April 2024 the booking was cancelled via email.. No phone call to warn us but an alternative 30+ miles away was offered in the email. Unfortunetly many other people have fallen fowl to this sort of approach due to many hotels being sold out and high prices starting to appear due to both the music event and a Wolves home football game. Many hotels coming back up...

« Convenient location and very clean inside (a bit shabby exterior). Strange accommodation set up and room layout let this place down - single bathroom only accessible through the tiny kitchen, no kitchen worksurfaces, no forks?! Communication / check-in very good and friendly. »

« Fialed to arrive due to other cicumstances »

« Absolutely horrendous experience with a "host" who was completely unreasonable and unfair, that ruined our weekend and left us with a loss of money (and extra unofficial charges through PayPal) and no where to stay. Never again and would advise starting well clear. »