Hôtel près de Zoo et château de Dudley, Birmingham, Birmingham

« Convenient location to Dudley Centre »

« un week-end très agréable donc pas comme fo climatique pour quelqu'un qui veut se promener pas vraiment aidé »

« We liked the fact that there was a pool table in the apartment and 2 double beds in the one room. We didn’t like the fact that there were no coat hangers, no hooks in bathroom to hang a towel, no extra bin liners or couldn’t open a window or a fan »

« No WiFi signal at all. No lock to the door »

« Main front door doesn't shut, there was a bed missing. And the only parking space was taken up by a van that looked like it had been there for years »

« Très satisfait »

« L'h^hitel L'hôtel est assez bien placé sur une grande artère menant vers le centre ville en proche de plusieurs restaurants. Notre chambre était d'une bonne taille et au calme. Cela étant, l'hôtel et ses équipements de sont pas très récents et mériteraient une rénovation. »

« Chose this property as it wasn’t far from the motorway to split up a long journey. Was absolutely fine for what we needed it for, with food outlets nearby to grab something to eat for dinner and for breakfast the next morning. Was the first time I have experienced a faceless stay, but it worked fine. Parking was full and being used by work vans, so just had to park on the street nearby. »

« During checkout, the alarm in the room would not stop ringing. We wanted to extend our stay by one more night, and we had already informed Quinn that he would add an extra night for us. However, Nicolas did not even wait a few minutes before making a new online reservation for another night. The customer service was catastrophic. »

« Mauvaise surprise on a fracture la serrure de notre camionnette et casser les protections du volant notre camionnette immobilisé toute l après midi le temps quand répare très mauvais souvenir »

« Everything was ok »

« Received an email around 3 hours before we were due to check in the booking had been cancelled. We were en-route. Called the number on the email (which was a third party - not Hotels.com). Advised the booking had been cancelled due to 'maintenance' and to contact Hotels.com directly make an alternative booking. Attempted to contact Hotels.com but could not get to speak to a human being to make an alternative booking. We were left high and dry! »

« An unsanitary room !!! »

« The breakfast was so amazing; and the staff working here is so helpful even for the little things »