Außenpool

Bewertungen von Holiday Inn Express Boise - University Area, an IHG Hotel

3 out of 5

Bewertungen

9.0

Wunderbar

686 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
202 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
50 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
26 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
36 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.2/10

Sauberkeit

9.2/10

Personal & Service

8.8/10

Ausstattung

9.0/10

Zustand der Unterkunft

9.0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Nektarios

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2022
Antwort von Dawn am 17. Sept. 2022
Nektarios, Thank you for taking the time to complete a review.

6/10 – Okay

Kathryn

The remote didn’t work. The lightbulb in the bathroom needed to be replaced. The shower head water adjustments were not working and there was very little water pressure. I asked for a late check-out (1 additional hour) b/c my daughter had a soccer game at 9:30 and I was hoping to have a chance for her to come back and shower before her next game at 3:30. The person at the front desk they only grant late checkouts unless you’re an IHG member. I said I wasn’t sure, gave her my email address and after looking it up said I wasn’t a member. When I got back to my room, I checked and I am a member. And have 2000 points. It was annoying. Basic hospitality would be “sure, no problem.”
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Jodi, Caldwell

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I was impressed, being an older property and considering all the new ones that were built near it. The check-in was great and the staff were very nice. The rooms were clean and comfortable. It was also the first time that we could swim in the outdoor pool and not freeze to death. They had the water temperature just perfect. The breakfast was very good and had a selection of hot and cold food unlike other hotels that I have been in.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Dawn am 16. Mai 2024
Jodi, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay with us. It’s great to know that our team made your check-in experience pleasant and that you found our rooms clean and comfortable. We're particularly glad that you appreciated the perfectly heated outdoor pool – it’s always a hit with our guests! We're also pleased that our breakfast selection met your expectations. Your feedback is truly appreciated, especially considering the newer properties nearby. We look forward to welcoming you back on your next visit!

10/10 – Hervorragend

MARTHA

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Dawn am 14. Mai 2024
Martha, Thank you for taking the time to complete a review

6/10 – Okay

Stephanie

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Hotel is located near University and not far from downtown. Parking was very limited and many cars needed to be parked in an adjacent parking lot. I left later in the evening and when I returned I also need to park on adjacent lot. The area had limited lighting and I was a little unsure about parking my car in this area for safety reasons. I noticed a couple of larger UHaul and Bus that were occupying a larger area of what could have been common parking for guests. Some areas of parking lot were blocked off due to repair/ storage. The rest of the property was nice including lobby, breakfast area, common areas and rooms. I usually don't stay at Holiday inn properties so I am not sure if this property is standard for condition and amenities. I did not use the pool or hot tub. My room was comfortable and quiet. I was traveling for work and the desk area, outlets and Wi-Fi worked for my needs. Bathroom was roomy, towels were soft. My only comment is that I am not a fan of synthetic bedding, which was a polyester blend of some sort. While the bed was comfortable and pillows adequate. I woke up several times in a full on sweat.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Dawn am 12. Mai 2024
Stephine, Thank you for providing detailed feedback about your stay. We're glad to hear that you found the property's common areas and rooms nice and comfortable. Regarding the parking situation, we apologize for any inconvenience you experienced due to limited parking and the need to park in an adjacent lot. We'll certainly look into ways to improve the parking situation and ensure better lighting for safety.Regarding your concerns about larger vehicles occupying parking spaces, we'll address this with our staff to ensure that all guests have fair access to parking. We'll also make sure that any blocked-off areas are clearly marked and communicated to guests.We appreciate your feedback about the bedding materials, and we'll take this into consideration for future improvements. We want all our guests to have a comfortable and restful stay, and we apologize for any discomfort you experienced due to the bedding materials.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future with improved facilities and amenities.

8/10 – Gut

Audra

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
NA
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Dawn am 12. Mai 2024
Audra, Thank you for taking the time to complete a survey

10/10 – Hervorragend

John

Mit dem Partner gereist
Gut: Ausstattung und Zustand der Unterkunft
Just as I expected. Clean, professional staff and large quiet room.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Dawn am 7. Mai 2024
John, Thank you for taking the time to complete a review. We are happy to hear that you enjoyed your stay with us and hope to see you again next time you are in Boise.

10/10 – Hervorragend

Willem

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Location to University and down town events was very good
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Dawn am 7. Mai 2024
William, Thank you for taking the time to complete a review. We are happy to hear that you enjoyed your stay with us and hope to see you again next time you are in Boise.

6/10 – Okay

Kristina

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was a good place for the location but just average one most everything and the beds are hard as plywood. It was convenient for the purpose we were there and the price.
Aufenthalt von 3 Nächten im April 2024
Antwort von Dawn am 3. Mai 2024
Kristina, Thank you for taking the time to complete a review.

8/10 – Gut

Sandra

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good. Clean. Location ok
Aufenthalt von 1 Nacht im April 2024
Antwort von Dawn am 1. Mai 2024
Sandra, Thank you for taking the time to complete a survey

10/10 – Hervorragend

Adrian, PACIFICA

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property is across the street from the river. Beautiful scenery and friendly staff.
Aufenthalt von 3 Nächten im April 2024
Antwort von Dawn am 27. Apr. 2024
Adrian,Thank you for taking the time to complete a review.

10/10 – Hervorragend

Samantha

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was so friendly and everything was very easy going, very clean, very convenient for everything I needed.
Aufenthalt von 2 Nächten im April 2024
Antwort von Dawn am 25. Apr. 2024
Samantha,Thank you for taking the time to complete a review. We are happy to hear that you enjoyed your stay with us and hope to see you again in the future

10/10 – Hervorragend

Jessica

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff here were friendly and helpful, answering questions clearly. I checked in on a very busy Friday night, yet everyone there was calm and collected and seemed genuinely glad to be greeting us all. We were attending an event at the arena on campus and this hotel was in a great location. The walk from the hotel to the arena was very pleasant using the walking path along the River. We look forward to staying here again in the future! Great experience all around!
Aufenthalt von 1 Nacht im April 2024
Antwort von Dawn am 25. Apr. 2024
Jessica, Thank you for taking the time to complete a review. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you next time you are in Boise

10/10 – Hervorragend

Sarah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Dawn am 25. Apr. 2024
Sarah, Thank you for taking the time to complete a review

8/10 – Gut

ben

Aufenthalt von 2 Nächten im April 2024
Antwort von Dawn am 12. Mai 2024
Ben,Thank you for taking the time to complete a survey

10/10 – Hervorragend

Mark

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Dawn am 16. Apr. 2024
Mark, Thank you for taking the time to complete a review

10/10 – Hervorragend

Molly

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Heated pool was nice.
Aufenthalt von 2 Nächten im April 2024
Antwort von Dawn am 13. Apr. 2024
Molly, Thank you for taking the time to complete a review.

10/10 – Hervorragend

Jackie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Stay was great.
Aufenthalt von 1 Nacht im April 2024
Antwort von Dawn am 13. Apr. 2024
Jackie,Thank you for taking the time to complete a review

10/10 – Hervorragend

Teresa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean room friendly staff
Aufenthalt von 1 Nacht im April 2024
Antwort von Dawn am 9. Apr. 2024
Teresa, Thank you for taking the time to complete a review.

8/10 – Gut

Sharon

Mit der Familie gereist
Very nice breakfast, comfortable lounge area, Everyone was friendly and helpful and comfortable beds. No bathroom ventilation was a bit of a surprise for sure
Aufenthalt von 2 Nächten im April 2024
Antwort von Dawn am 9. Apr. 2024
Sharon, Thank you for taking the time to complete a review.

2/10 – Ungenügend

Cecilia

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Carpet smelled like urine, room was not very clean.
Aufenthalt von 1 Nacht im April 2024
Antwort von Dawn am 7. Apr. 2024
Cecilia, Thank you for taking the time to complete a review. I apologize for the issues that you had when you stayed with us. This is not a normal issue with the rooms as they all have the carpets cleaned on a regular schedule.

10/10 – Hervorragend

Olena

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean rooms, comfortable beds, great breakfast.
Aufenthalt von 2 Nächten im März 2024
Antwort von Dawn am 5. Apr. 2024
Olena,Thank you for taking the time to complete a review. We are happy to hear you enjoyed your stay with us and hope to see you again next time you are in the Boise area.

10/10 – Hervorragend

Andrew

Aufenthalt von 2 Nächten im März 2024
Antwort von Dawn am 25. Apr. 2024
Andrew, Thank you for taking the time to complete a review

10/10 – Hervorragend

linda

Gut: Sauberkeit
Quick and easy check in.
Aufenthalt von 1 Nacht im März 2024
Antwort von Dawn am 31. März 2024
Linda, Thank you for taking the time to complete a review

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice!
Aufenthalt von 1 Nacht im März 2024
Antwort von Dawn am 30. März 2024
David, Thank you for taking the time to complete a review

10/10 – Hervorragend

Murray

Aufenthalt von 2 Nächten im März 2024
Antwort von Dawn am 19. Apr. 2024
Murray, Thank you for taking the time to complete a review

10/10 – Hervorragend

sukhjiwan

Aufenthalt von 1 Nacht im März 2024
Antwort von Dawn am 30. März 2024
Sukhjiwan, Thank you for taking the time to complete a review

10/10 – Hervorragend

Marianne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hard to find how to turn shower on and shower put out very little water.
Aufenthalt von 1 Nacht im März 2024
Antwort von Dawn, Assistant General Manager am 26. März 2024
Marianne, Thank you for taking the time to complete a review. We would like to apologize for the issues you had with the shower during your stay and will have maintenance look into it. We do hope to see you again next time you are in the Boise area.

10/10 – Hervorragend

Omar

Aufenthalt von 1 Nacht im März 2024
Antwort von Dawn am 9. Apr. 2024
Omar, Thank you for taking the time to complete a review.

10/10 – Hervorragend

Darrell

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Wonderful staff, excellent facility.
Aufenthalt von 4 Nächten im März 2024
Antwort von Dawn, Assistant General Manager am 20. März 2024
Darrell, Thank you for taking the time to complete a review. We are happy to hear you enjoyed your stay with us and hope to see you again next time you are in the Boise area.

10/10 – Hervorragend

Carrie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Our room was quiet, the bed was comfortable, and the hotel was very convenient to where we were visiting family.
Aufenthalt von 2 Nächten im März 2024
Antwort von Dawn am 13. Apr. 2024
Carrie, Thank you for taking the time to complete a review. We are happy to hear that you enjoyed your stay with us and hope to see you next time you are in the Boise area.

10/10 – Hervorragend

Phong

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It is quiet area. Nice to stay.
Aufenthalt von 2 Nächten im März 2024
Antwort von Dawn, Assistant General Manager am 18. März 2024
Phong, Thank you for taking the time to complete a review. We are happy that you enjoyed your stay with us and hope to see you next time you are in the Boise area.

10/10 – Hervorragend

Shanna, Rupert

Aufenthalt von 1 Nacht im März 2024
Antwort von Dawn am 7. Apr. 2024
Shannon, Thank you for taking the time to complete a review

8/10 – Gut

Laura, Longview

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Liked that there were different options for pillows. Room was very warm. Hot tub nice. Breakfast was better than most hotel continental breakfasts. Lobby area was large and inviting. Liked that there was an area where info of surrounding area was available- employee recommendations of restaurants posted in the elevator was a good idea!
Aufenthalt von 2 Nächten im März 2024
Antwort von Dawn, Assistant General Manager am 18. März 2024
Laura, Thank you for taking the time to complete a review. We are happy that you enjoyed your stay with us and hope to see you next time you are in the Boise area.

10/10 – Hervorragend

Joshua, Redmond

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Dawn, Assistant General Manager am 18. März 2024
Joshua, Thank you for taking the time to complete a review

10/10 – Hervorragend

Shane

Aufenthalt von 1 Nacht im März 2024
Antwort von Dawn am 31. März 2024
Shane, Thank you for taking the time to complete a review

10/10 – Hervorragend

HCO

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Dawn, Assistant General Manager am 11. März 2024
HCO,Thank you for taking the time to complete a review

10/10 – Hervorragend

Sung, Federal Way

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was very kind Let us check in early
Aufenthalt von 2 Nächten im März 2024
Antwort von Dawn, Assistant General Manager am 7. März 2024
Sung, Thank you for taking the time to complete a review. We are happy to hear that you enjoyed your stay with us and look forward to seeing you again in the future

10/10 – Hervorragend

Rolando

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Dawn, Assistant General Manager am 7. März 2024
Rolando, Thank you for taking the time to complete a review. We are happy to hear you enjoyed your stay with us and hope to see you again in the future

10/10 – Hervorragend

Leisa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I was visiting my granddaughter who attends Boise State. It was super close and convenient
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Dawn, Assistant General Manager am 7. März 2024
Leisa, Thank you for taking the time to complete a review. We hope to see you again next time you are visiting your granddaughter

10/10 – Hervorragend

Dennis

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A little older facility but very nice, and comfortable. Would definitely stay here again!
Aufenthalt von 1 Nacht im März 2024
Antwort von Dawn, Assistant General Manager am 7. März 2024
Dennis, Thank you for taking the time to complete a review. We look forward to seeing you again next time you are in Boise.

4/10 – Schlecht

Haley

Antwort von Dawn, Assistant General Manager am 7. März 2024
Haley, Thank you for taking the time to complete a review

8/10 – Gut

Bradley E

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a problem in our room. The TV/Remote didn't work and the heat/ac unit didn't work. However the staff were excellent and provided us with a new room near the original room and everything worked there.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Dawn, Assistant General Manager am 1. März 2024
Bradley E, Thank you for taking the time to complete a review. We are sorry about the issues you had in your room and happy we were able to accommodate you with a new room and moving over was not to much of an inconvenience. We hope to see you again next time you are in the Boise area.

10/10 – Hervorragend

Yaeko

Aufenthalt von 3 Nächten im Februar 2024
Antwort von Dawn, Assistant General Manager am 23. März 2024
Yaeko, Thank you for taking the time to complete a review

10/10 – Hervorragend

Mike

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Dawn, Assistant General Manager am 20. Feb. 2024
Mike, Thank you for taking the time to complete a review

10/10 – Hervorragend

Gary

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Dawn, Assistant General Manager am 27. Feb. 2024
Gary, Thank you for taking the time to complete a review

10/10 – Hervorragend

Markita

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice place to stay
The motel was nice and comfortable and the staff were friendly and helpful.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Dawn, Assistant General Manager am 20. Feb. 2024
Markita, Thank you for taking the time to complete a review

8/10 – Gut

Marita Jessica

Aufenthalt von 3 Nächten im Februar 2024
Antwort von Dawn, Assistant General Manager am 23. März 2024
Marita Jessica, Thank you for taking the time to complete a review

8/10 – Gut

Roger

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Dawn, Assistant General Manager am 20. Feb. 2024
Roger, Thank you for taking the time to complete a review

8/10 – Gut

Jim

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Dawn, Assistant General Manager am 20. Feb. 2024
Jim, Thank you for taking the time to complete a review