„Deeply Disappointing — Poor Service & Poor Rooms
I booked a Premium Superior Double Room and contacted the hotel multiple times over three weeks about an extra bed for our toddler. No response. At check-in, we were told the extra bed would come at a significant additional charge — around a third of the room rate. When I asked for any goodwill gesture, I was refused. Breakfast was also priced as a costly add-on per adult.
I had also found a cheaper rate directly through Accor and asked if my ...
„The whole resort was simply dreamy. The 2 km-long beach is the most beautiful we’ve seen in Borneo so far, with crystal-clear water and an abundance of marine life — including baby reef sharks and even a turtle. It’s the perfect place to unwind after trekking through Borneo’s jungle.
Both restaurants on the property are excellent, offering a wide variety of seafood. The sambal seabass is especially worth recommending. The staff were consistently warm and helpful, always ready to assist with any ...
„Room was ok, clean , employees are very nice The restaurant is terrible
The food I ordered was not fit to eat
The steak only had 3 bites that I could eat
It was almost all fat. The salad was not fresh
And was very small. The hamburger from the previous night was extra terrible. I do not think it was real meat and looked like a child made it. No let us, not tomatoes, no onions. And the wrong kind of cheese
I sent in laundry it came back dirtier that when I sent it in“
Dies ist der niedrigste Preis pro Nacht, der in den letzten 24 Stunden für einen Aufenthalt mit 1 Übernachtung von 2 Erwachsenen gefunden wurde. Preise und Verfügbarkeiten können sich ändern. Es können zusätzliche Bedingungen gelten.
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