2/10 Horrible
Leslie S.
22 août 2025
We paid to stay at this condo it says it has an elevator under accessibility’s. It was for my husbands 70 birthday. Got there and no elevator. My husband is disabled and couldn’t safely climb the stairs. They put us in a cheaper condo with a parking lot view no balcony or proper cooking utensils. I asked for them to credit me the 42 dollar a night difference between the two cities naps they said no. I should have done that 7 days prior to coming at that time I thought there was an elevator. She said not their problem all they were required to do is to accommodate us nothing more. It still list as has an elevator I wonder how many other older people thousand hills rental does this to. I know it’s got to be breaking ADA laws will look at filing a complaint.
Leslie S.
Séjour de 4 nuits en août 2025